Did you know it's quicker to contact us by using an online form than by telephone?

In line with government guidance to delay the spread of COVID-19, the Civic Centre is closed to public access with immediate effect.

Residents and businesses will be able to contact us remotely, by telephone and online. Our contact centre staff are continuing to operate as normal and can be contacted on 01902 551155. You can also find information about council services, including being able to do many tasks and transactions online.

Our online forms are a great way to contact us. Before submitting a form you may wish to search our website, using the search bar on the homepage, to find the answer you are looking for.

Enquiry Type

Useful forms:

You can email departments directly

You can also find further information on our Benefits pages

View our Benefits pages

Useful forms:

You can email departments directly

You can also find further information in our Births, Marriages and Deaths pages

View our Births, Marriages and Deaths pages

Useful forms:

You can email departments directly

You can also find further information in our Business pages

View our Business pages

Useful forms:

CCTV feedback

Allotments waiting list

Community Trigger

Parent Champion

Report race hate

Contact Allotments Team

You can email departments directly

You can also find further information in our Community pages

View our Community pages

Useful forms:

Pay council tax

Register for council tax

Request refund

Moving home

View council tax bill

Report a tenancy change

Discounts and Exemptions:

Single person Council Tax Discount

Students and young people

Severely mentally impaired person

Person in hospital or care home

Disabled person

Other discounts and exemptions

Care providers

Empty property and second homes

You can also send us your Council Tax enquiry here

Contact Council Tax

You can also find further information in our Benefits pages

View our Council Tax pages

Useful forms:

In year transfer

School Admissions Applications

Bus passes

School admission appeals

Terrific for Twos eligibility

Free School Meals Eligibility Checker

You can email departments directly

You can also find further information on our Education and Schools pages

View our Education and Schools pages

Useful forms:

Report dog fouling

Pest control booking

Dealing with dead animals

Report noise nuisance

Report overhanging vegetation

Report fly-tipping

Report a bonfire

Pay environmental fine

Report an unsafe wall

You can email departments directly

You can also find further information on our Environment and Climate pages

View our Environment and Climate pages

Useful forms:

Food complaints

 
 

You can also find further information in our Food Business and Safety pages

View our Food Business and Safety pages

Useful forms:

Request meals on wheels

Request a care assessment

Paying for your care

Report adult abuse

One You Wolverhampton

Adult Social Care compliment or complaint

Fit for a Fiver

Domestic violence

You can email departments directly

You can also find further information in our Health and Social Care pages

View our Health and Social Care pages

Useful forms:

Homelessness

Apply/search for council housing

Pay your housing rent/charges

Self and Custom Build Register

Report benefit fraud

Leasing your empty property

Energy Saving

HMO licence

Report an empty property

Right to first refusal offer notice

Housing Land Enquiry

You can email departments directly

You can also find further information in our Housing pages

View our Housing pages

Useful forms:

Search for jobs

Search apprenticeships

Volunteering

You can email departments directly

You can also find further information on our Jobs and Careers pages

View our Jobs and Careers pages

Useful forms:

Join the library

Renew/reserve library item

Request a PIN

Borrow eBooks

You can email departments directly

You can also find further information in our Libraries pages

View our Libraries pages

Useful forms:

Taxi licences

Other licences

Alcohol licences

Licensing objection form

Gambling and gaming

You can email departments directly

You can also find further information in our Licences pages

View our Licences pages

Useful forms:

Penalty Charge Notices

Request a road crossing

Disabled Parking Bay

Blue Badge Scheme

Dropped kerbs

Match day zone parking permits

Report a pothole

You can email departments directly

You can also find further information in our Parking and roads pages

View our Parking and roads pages

Useful forms:

Do I need planning permission?

Apply for planning permission

Building regulations application forms

You can email departments directly

You can also find further information in our Planning pages

View our Planning pages

Useful forms:

Report a missed bin

Request a new/replacement bin

Garden Waste Service

Rubbish tips

Book a bulky item collection

Bin collection dates

Collect my spare bin

Report fly tipping

Assisted Bin Collection

You can also find further information in our Recycling and Waste pages

View our Recycling and waste pages

You can also find information in our Sports and Leisure pages

View our Sports and Leisure

You can find further information in our Benefits pages

View our Trading Standards pages

You can find further information in our Visiting pages

View our Visiting pages

Useful forms:

FOI Requests

Please view our Freedom of information page for further information.

View our freedom of information pages

If you feel that the council is not giving you the best service we can, please visit Make a complaint.

Make a complaint

Your details

Name

Title

Address

Contact

Enquiry details

Location

Location Details

Enquiry

Where to find us - Address and Opening Times

In line with government guidance to delay the spread of COVID-19, the Civic Centre is closed to public access with immediate effect.

Residents and businesses will be able to contact us remotely, by telephone and online. Our contact centre staff are continuing to operate as normal and can be contacted on 01902 551155. You can also find information about council services, including being able to do many tasks and transactions online.

Contact us by telephone

Contact Centre Opening Hours

General enquiries: 01902 551155.

Day Contact Centre
Monday to Thursday 9am to 5pm
Friday 9am to 4.30pm
Saturday Closed
Sunday Closed


Emergency Out of Hours

In the event of an emergency out of office hours please contact 01902 552999.

Other council contacts

Adult Education Services 01902 558180 Mon to Fri: 8am to 6pm
Adult Social Care 01902 551199 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Anti-Social Behaviour 01902 551188 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Business Rates 01902 551166 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
BID Levy 01902 554064 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Blue Badges 01902 551155 – Option 5 Mon to Thu: 9am to 5pm
Fri: 9am to 4.30pm
Early Years 01902 554242 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Electoral Services 01902 551177 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Environmental Crime 01902 555685 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Foster Care 01902 551133 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
General Services 01902 551155 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Housing Benefit and Council Tax 01902 551166 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Human Resources; (for former or prospective employees) 01902 552345 Mon to Fri: 8am to 6pm
Looked After Children 01902 555392 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Meals on wheels 01902 556677 Mon-Fri: 8am to 2pm
Out of Hours Emergencies 01902 552999 Weekdays 4pm to 9am
Weekends open 24 hours
Registration Services 01902 551234 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Schools Services 01902 551122 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
WV Active (Leisure Centres) 01902 551010 Centres and Lines are currently closed – Refer to website or app
Switchboard 01902 556556 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Free internet access

There are many places in Wolverhampton where you can obtain free internet access in order to take advantage of our many online services.

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