The council will provide interpreters for residents who are Deaf or hard of hearing in Wolverhampton who need access to any council service.

Please visit Coronavirus - BSL and Easy Read for easy to read format and British Sign Language (BSL) information and resources concerned with the Coronavirus.

How to book a BSL interpreter

You will need to contact the council service that you wish to arrange a meeting with and request for a BSL interpreter to be booked. The service will then book a BSL interpreter for that meeting free of charge.

How to complain if no BSL interpreter has been provided

You can complain by contacting the council's Complaint Team.

Weekly drop-in sessions

Due to Covid-19, drop-in sessions aren't currently taking place, this will hopefully resume in the near future.

Visit the Zebra Access website for more information.

'Type talk' service

We accept incoming type talk calls into our contact centre.

Email 

You can also contact Customer Services by email - access@wolverhampton.gov.uk

Text Phone 

You can also contact Customer Services by text - 07500 125590

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