The council will provide interpreters for residents who are Deaf or hard of hearing in Wolverhampton who need access to any council service.
Please visit Coronavirus - BSL and Easy Read for easy to read format and British Sign Language (BSL) information and resources concerned with the Coronavirus.
How to book a BSL interpreter
You will need to contact the council service that you wish to arrange a meeting with and request for a BSL interpreter to be booked. The service will then book a BSL interpreter for that meeting free of charge.
How to complain if no BSL interpreter has been provided
You can complain by contacting the council's Complaint Team.
Weekly drop-in sessions
Due to Covid-19, drop-in sessions aren't currently taking place, this will hopefully resume in the near future.
Visit the Zebra Access website for more information.
'Type talk' service
We accept incoming type talk calls into our contact centre.
Text Phone
You can also contact Customer Services by text - 07500 125590
10553