Register for paperless billing or register for an account to view your bills online.

Essential Maintenance

The Wolverhampton Online Service will be unavailable for the period 29 March 2024 to 2 April 2024, due to system maintenance. The Portal will be made available on Tuesday, 2 April 2024

You can either:

Register now for an account which means you can login and view your bills at a convenient time. This is called Wolverhampton City Council online service.

or

Register for paperless billing, where you receive an email notification when a new bill has been produced to prompt you to register to view your bill. Once have received your email notification you will still need to register to be able to view your bills online. If you select this option, you will no longer receive paper bills.

Council Tax 

Register for an account to view your bill

Register for paperless billing

You can also complete a form to request a copy of your bill which you will receive the bill via the methods above that you have registered or signed up for.

Request a copy bill

Business Rates

Register for an account to view your bill

Register for paperless billing

You can also complete a form to request a copy of your bill which you will receive the bill via the methods above that you have registered or signed up for.

Request a copy bill

FAQs

What is online billing?

Online billing is a secure web portal similar to 'online banking' that allows City of Wolverhampton Council customers to view their account information in real-time, from any location, on any device at your convenience. The information available includes current & previous year bills, current instalment plans and next payment date & amount. You can use this service to make a Council Tax payment and also sign up for paperless billing which means you will receive a notification when your bill has been changed.

I have forgotten my username/password. What should I do?

If you have forgotten your username or password you can request that these are reset using the links on the sign in page.

What happens if I move to a new house?

Once you have registered for online billing you will be able to access all of your council tax accounts within the City of Wolverhampton area.  If you move address and remain within the City of Wolverhampton area your new bills will automatically be made available to you through your secure login.  If you have chosen paperless billing you new bill will also be issued this way.

What do I do if I’ve registered for paperless and I’ve changed my email address?

If you have registered for paperless billing and you haven’t registered for an account, you need to contact us to advise of your new email address.

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