Need to dispose of a mattress, fridge, cooker, or other white goods? Request a bulky item collection online.

Book online and arrange a collection through My Account. You will need to log in or re-register your account before you can book a collection.

Before booking a bulky item collection you must confirm:

  • it is from a property within Wolverhampton
  • it is residential waste only
  • it does not include hazardous substances
  • it is not wet or soiled
  • it will be at the front of your property by 7 am on collection day.

Booking a slot

Customers will be able to book their preferred slots, which are allocated each day. Collections for general items are Monday to Thursday (depending on where you live in the city). Collections for electrical items are Friday.

Request a bulky item collection

Cancellations

If you want to change or cancel your order, you must do this before 12pm two working days before your collection. You can change or cancel your collection through My Account.

Items

All items must be:

  • left outside the front of the premises
  • kept off the highway/footpath where possible
  • ready for collection for 7 am on your collection day

Due to the COVID-19 pandemic, we will not collect items from inside a property, back garden or flat.

We are unable to remove the following items on a bulky collection:

  • kitchen units
  • bathroom suites
  • doors
  • fence panels
  • general fixtures and fittings

If you need any of these items collecting, you will need to request a quote by contacting Customer Services.

In receipt of benefits?

Concessions are available if your household receives maximum Council Tax relief.

This includes:

  • Two free collections per property per year
  • A reduction of 50% on all other bulky item bookings within the year. This runs from 1 April - 31 March.

Costs

The cost for general (non-electrical) items removal is £27 for up to 5 items, we will collect up to 10 items per booking (cost of £54).

The cost for electrical items removal is £25 per item, we will collect up to 3 electrical items per booking.

Asbestos

When removing asbestos from your home, you can buy specialist asbestos bags from us. We will collect and dispose of the asbestos responsibly at a licensed facility.

Request an asbestos collection

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