Apply for your private hire licence online

Due to current staff shortages it is taking longer than anticipated to process new driver applications. We are urgently trying to resolve this issue but the current waiting time is 6 weeks. Please do not chase your application as this only adds to the problems. Please use the Status Tracker. This is a temporary glitch and only affects new driver applications. Driver renewals and vehicle applications remain within 10 days

Private Hire Driver Licence Application (New and Renewals)

When you have completed your online application form, you will receive an email acknowledgement.

To process your application, you must have:

  • A full UK driving licence for Category B vehicles, which you have held for at least 12 months. If you have a foreign driving licence, you may be able to convert it to a UK driving licence by visiting Exchange a foreign driving licence.
  • Your completed medical certificate (available in the Downloads section), which must be dated no longer than 4 months before your application date. You can also use templates from Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall.
  • Proof of your right to work in the UK – Here you can find the Right to Work Document Assessment form
  • An acceptable image of all pages of your full enhanced DBS certificate dated within the last 3 months or enrolled on the DBS Update Service.
    • If you are an existing driver and your DBS Certificate is dated less than two years ago, it will still be valid provided that you apply for a one year licence. Please check your renewal letter for details.
    • You must also subscribe to the DBS Update Service at a cost of £13 per year. The DBS certificate must be for an enhanced check for the position of ‘Other Workforce - Taxi Licensing’. You have 30 days from the issue date on your certificate to apply for the Update Service
    • If you do not have a DBS certificate, you can obtain one via TaxiPlus Wolverhampton
  • A completed DVLA Licence check. This will be completed at the same time as your DBS, when you apply via TaxiPlus.
    • If you have not provided Licensing Services with a DBS certificate via TaxiPlus Wolverhampton, you will be requested to submit a DVLA Check Code
  • Completed our Private Hire Training & Assessment Programme within three attempts and no longer than 12 months before your application date (If you have not done so already, you can book this here.
  • Your own, individual email address.

Providing we have received all the above documentation and your application is correct and complete, our current timescales for processing are:

  • 30 working days (New Applications)
  • 10 working days (Renewal Applications)

Start standard application

When will the process take longer?

We cannot process your application until we are in receipt of correct and complete versions of all relevant documentation. You can check the status of your application here.

  • Names on all documents must match and be spelt in the same way. If there are any discrepancies with the names on the documents then the application will not be able to be processed further until the documents have been rectified.
  • If your DBS certificate or DVLA licence check reveals convictions for offences that are not clear of our guidelines, it will take longer than 30 working days to process your application.

Please do not contact licensing until the 30 working days have passed since you made your application. If you have not received an email acknowledging receipt of your application form, please check the clutter/junk folder of your email account, as it may have been directed to there.

If 30 working days have passed since you submitted your application and you have not been contacted please e-mail with your application reference number

Please note that if you wish to obtain your licence sooner than the timescale above we offer a 'Fast Track' application.

See Fast Track procedure

Private Hire Vehicle Applications (New and renewal)

To process your application, we require:

  • An image of the Vehicle Registration Document (V5), it must include all pages and both sides.
  • You have an electronic copy of the current Vehicle Insurance Certificate/Cover Note ready to upload
  • You must have a photograph or scanned copy of a valid MOT certificate (or vehicle is brand new with delivery miles only) dated within 10 days from a City of Wolverhampton Council and DVSA approved testing station.
  • The vehicle meets the Council’s Private Hire vehicle licence requirements policy.
    • A vehicle will only be plated until it is 12 years old. Therefore, at the time of application, the vehicle must be no older than 11 years and 6 months. The iApply online system will not allow you to continue with your application if your vehicle is too old.
  • From 1 April 2021, if vehicle licence applicants are not a driver licensed by City of Wolverhampton Council, you must provide a Basic DBS certificate from the UK Government. If the applicant is a company or partnership, each director and partner must provide a basic DBS certificate. Certificates must be dated within the 12 months prior to application for new applications or 12 months prior to licence expiry for renewal applications. You must upload your basic DBS certificate as part of the application process. If you hold a Private Hire Driver licence with City of Wolverhampton Council, you do not need to provide a basic DBS certificate, as you have provided an enhanced DBS certificate already.

When you have completed your online application, you will receive an e-mail acknowledgement.

Following your acknowledgement and providing your application is complete, you will receive a confirmation e-mail within 10 working days, notifying you of an appointment to collect your plates.

If 10 working days have passed since you submitted your application and you have not been contacted, please e-mail with your application reference number.

Start standard application