There are a number of payment methods available for paying your housing rent.

You can pay your Housing Rent through My Account which gives you access to a range of Council services - get started by registering for an account here and pay your rent. You'll need your 8 digit payment reference.

Pay your Housing Rent/Charges

Payments are protected using Secure Socket Layer (SSL) technology. We accept most major credit and debit cards.

Other ways to pay

Direct Debit

Call our Freephone number to set-up your direct debit.

  • Telephone: 0800 408 0440

By phone

  • Using the council's 24 hour automated Freephone line: 0800 180 4464, choose extension 1
    • Payments made through this service will credit your account the next working day, therefore payments made on a Friday, Saturday or Sunday will credit your account on a Monday.

Telephone banking

Make a BACS payment from your bank account to the council's bank account. Please quote your 8 digit payment reference.

  • Sort Code: 56-00-69
  • Account Number: 44470304

Customer payment card

Pay at any PayPoint or Post Office using a customer payment card which contains your payment reference.

By post

Post a cheque payable to Wolverhampton City Council.

Include your name, address and 8 digit payment reference.

Banking Services
City of Wolverhampton Council
P.O. Box 260

In person

You can pay in person by using the Express Payment Point in the Civic Centre during opening hours:

    • Monday to Thursday: 8.30am to 5pm
    • Friday: 8.30am to 4.30pm

    You can also pay at your Local Housing Office.