The Test and Trace Support payment is designed to support people on low incomes, if they will lose income as a result of self-isolating, and to encourage them to get tested if they have symptoms.

The Test and Trace Support payment is designed to support people on low incomes, if they will lose income as a result of self-isolating, and to encourage them to get tested if they have symptoms.

This payment is taxable if you are a taxpayer but it is not subject to National Insurance Contributions. HMRC will automatically collect tax from your pay through your tax code, or self-employed recipients should report the payment on their 20/21 Self-Assessment tax return.

This is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions. Eligible individuals can make a claim providing that their period of self-isolation started on or after 28 September 2020. Applications must be made within 14 days of the end of the isolation period. The scheme will last until 31 January 2021.

Who is eligible

Please note: you must hit all of the criteria below in order to be eligible for payment.

You will be eligible if you:

  • Are employed or self-employed
  • Have been told to stay at home and self-isolate by NHS Test and Trace either because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • Are unable to work from home and will lose income as a result
  • Are currently receiving:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment and Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit and/or;
    • Pension Credit
  • Comply with the notification from NHS Test and Trace to self-isolate

or

  • If you are single or a couple without a dependent child with wages of less than £354.41 per week/£18,480 per year
  • If you are a member of a couple (with a dependent child) or single with a dependent child with wages of less than £383.56 per week/£20,000 per year.

AND

  • you will face financial hardship as a result of not being able to work while you are self-isolating (you will be asked to substantiate this).

Who is not eligible?

You will not be eligible for the scheme if you:

  • Are not employed or self-employed
  • Are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period).
  • Continue to receive full wages while you self-isolate.
  • Can work from home during a period of self-isolation.
  • Have not received a notification from NHS Test and Trace telling you to self-isolate.

Activating your Test & Trace code

If you have received a notification from the NHS to self-isolate including a link to register, you need to ensure that you complete the registration and engagement process in full using your postcode and date of birth. If you fail to do this, the code will not be activated. You then need to apply for the payment using the same address you registered with.

Can I help someone else make an application, or make an application on their behalf?

You can help someone else fill out an application or fill out an application on their behalf. However, you cannot receive payments on behalf of someone else; payments will only be made to the person who has been asked to self-isolate by NHS Test and Trace.

If you have received a notification from the NHS to self-isolate including a link to register, you need to ensure that you complete the registration and engagement process in full using your postcode and date of birth. If you fail to do this, the code will not be activated. You then need to apply for the payment using the same address you registered with.

Overdrawn Account

If you are overdrawn and you do not want your bank to use the £500 payment to pay your overdraft, you could request a first right of appropriation. Please contact your bank to find out how to do this.


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Apply for Test and Trace Support Payment

If you have any issues filling out this form please call 01902 550440.

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