This payment is designed to support people on low incomes, if they will lose income as a result of self-isolating, and to encourage them to get tested if they have symptoms.

This is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions. Eligible individuals can make a claim providing that their period of self-isolation started on or after 28 September 2020. Applications must be made within 14 days of the end of the isolation period. The scheme will last until 31 January 2021.

Who is eligible

You will be eligible if you:

  • Have been told to stay at home and self-isolate by NHS Test and Trace either because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • Are employed or self-employed
  • Are unable to work from home and will lose income as a result
  • Are currently receiving:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment and Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit and/or;
    • Pension Credit


  • If you are single or a couple without a dependant child with wages of less than £354.41 per week
  • If you are a member of a couple (with a dependant child) or single with a dependant child with wages of less than £383.56 per week.

Who is not eligible?

You will not be eligible for the scheme if you:

  • Are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period).
  • Continue to receive full wages while you self-isolate.
  • Can work from home during a period of self-isolation.
  • Have not received a notification from NHS Test and Trace telling you to self-isolate.

Can I help someone else make an application, or make an application on their behalf?

You can help someone else fill out an application or fill out an application on their behalf. However, you cannot receive payments on behalf of someone else; payments will only be made to the person who has been asked to self-isolate by NHS Test and Trace.

Apply for Test and Trace Support Payment

If you have any issues filling out this form please call 01902 550440.