To ensure people in need from all communities have access to support.

Need some help?

We know it can be hard to understand where to go for assistance.

We hope the brief list below will ensure you can access help and support.

Homeless or those at risk of Homelessness
  • Wolverhampton Homes are the City’s statutory Homelessness prevention team. If you are at risk of eviction from your home, including family or private rented housing Call 01902 556789  8.30am- 5pm Monday- Friday, Call 01902 552999 out of hours.
  • P3 Navigator is available to support 24 hours a day if you or someone is rough sleeping or at risk of rough sleeping,  Call 0800 107 6753 or report via Street link.
  • The Haven provide 24hour support for women fleeing domestic violence, call 08000 194 400 24/7
  • The Good Shepherd Ministry host a range of agencies in the centre including hairdressers, specialist dentists, opticians, drug and alcohol services, employability and housing support; including warm meals service. 
  • St. George's HUB works with vulnerable and marginalised men & their families, providing specialist services in rough sleeping, homelessness, domestic violence & abuse, addiction and suicide. We offer advice, support and guidance with a programme of practical and therapeutic sessions.
  • Enterprise Home Group work with partners, to create places to belong, develop skills and find meaningful employment. The vision is making homelessness history.
  • Changing - Lives offer services to street sex workers and believe that a safe and stable home is the foundation for building a better life.
  • If you have concerns about the standard of your private rented accommodation and your landlords conduct you can contact City of Wolverhampton Council for support, Email:
Refuge, Migrants and Asylum Seekers
  • The Refugee and Migrant Centre offer free OISC regulated immigration  and EUSS advice and Holistic support. 9-5pm Monday, Tuesday, Thursday and Friday; Roma Parva Building, 9 Waterloo Road, Wolverhampton.
  • The City of Sanctuary Wolverhampton can assist with access to support.
  • UK help and services in Russia
  • For information on British Nationals in Afghanistan  Call 01908 516666
  • If you are a non- British National in Afghanistan or concerned about a family member Call 02475 389980
  • Government ARAP Scheme contact page
  • Migrant Help Free Asylum helpline (open 24/7/365): Call 0808 8010 503
  • Red Cross family tracing support if you are looking for family members
  • Destitution support Red Cross,  contact:
  • For information for family members of British nationals in Ukraine please visit Support for family members of British nationals in Ukraine, and Ukrainian nationals in Ukraine and the UK
    • If you are an immediate family member of a British national normally living in Ukraine with your British national family member, you should call the dedicated Home Office line 0300 3032785  - select option 1. This option is now available 24 hours a day 7 days a week. This is a free phone number, but network charges may still apply.   
    • If you are a Ukrainian national in the UK and need assistance, please contact UKVI: Telephone: 0300 3032785 – select option 2.  Lines are open Monday to Thursday (excluding bank holidays), 9am to 4:45pm and Friday (excluding bank holidays), 9am to 4:30pm. This is a free phone number, but network charges may still apply. 
Family support
  • Family Hubs are based across the City to provide support and activities for families. With everything from parenting support, housing, benefits, training and employment and much more to help people get the most out of family life as residents of our City.  
  • Health Inclusion Team and The Partnering Families 0-19 Teams provide services including health visiting, school nursing, and the Partnering Families Team.
  • If you are  concerned about a child or adult at risk you can raise a concern with Wolverhampton Safeguarding.
Food Banks

Food banks are based across the City to provide food assistance to all residents in need.

Additional key contacts