Taxi Accident Form

Please see the below instructions.

1. Register here.
2. You must verify your email address before logging in. When you have registered, check your emails for an email from “iApply”.

Once you have verified your email address, you can log in here.

Please note that you must use the same email address as recorded on Licensing systems.

If you cannot log in, try and use a different device such as a laptop or computer. Alternatively, try and use a different internet connection as your provider may be blocking access.

If you have forgotten your password, please click “forgot password”. The email to reset your password may appear in junk or spam.

If you continue to face difficulties, please follow the below troubleshooting steps:

1. Ensure that you have registered for the portal.
2. Check if you have received your original verification code and accepted it. If not, please try and find this email and click on the verification link.
3. Make sure that you have only tried to sign up once. If you have tried to sign up more than once, please let us know.
4. Use the email address on your record.
5. Attempt to clear the ‘cache’ and ‘cookies’ of your internet browser – please see the usage instructions for what to do for your particular browser.

If these do not work, please check that you have:

1. Been able to access the system before.
2. Attempted to re-set your password. If not, please try this and please let us know if the password reset link does not arrive.
3. Used the email address registered to your record. If not, please confirm which email address you are using.
4. Used a password which meets all of the below requirements – please do not tell us your password:
   1. The password must use at least 8 characters.
   2. Includes at least one uppercase and lowercase letter.
   3. Contains at least one number.
   4. Includes at least one special character from the following set: !@#$%^&*

If this still does not work, or you need further guidance, please contact us.