If you think a tree is damaging your property, you should in the first instance contact your home insurance for advice before contacting the Council.

Direct Damage is where a tree grows and comes into direct contact with underground and aerial structures causing damage as a result. 

Indirect Damage is where damage to larger structures for example buildings is caused through:

  • Subsidence – changes in soil volume following moisture loss causing shrinkage and downward movement of the ground usually in clay soils.
  • Heave – changes in soil volume following an increase in moisture causing expansion and upward movement of the ground usually in clay soils.

An insurance investigation will determine whether the homeowner/insurance company needs to arrange repairs. 

The Council will review any information submitted and make an assessment. If it is proved that a council tree has damaged your property, or could cause damage in the future, we may carry out work on the tree subject to findings. 

Make a claim for compensation

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