Children who are persistently absent will require additional support to return them above the 90% threshold. The support may include either early help support or via the initial stages of enforcement action. This level of intervention is the primary responsibility of schools, schools may link in with external support services to provide this in conjunction with the school. Any outcome is dependent on partnership working from the pupil, parent, school and services engaged to support an improvement in attendance.

The amount of support/enforcement action undertaken by the school should be assessed on a case by case basis, but there is an expectation that support underpins any enforcement action, and vice-versa. 

The attendance communications toolkit detailing the national attendance campaign also includes valuable resources which can be used to help create a warm welcoming school environment for children, young people and families.