Current Start Preview Complete Your feedback Do you know the name of the person who helped you with your benefits? - Select -YesNo Please tell us the name of the person who helped you Were you treated with courtesy and respect? - Select -YesNoNot applicable Did we keep to our appointment times (or let you know in advance when we were not able to do this)? - Select -YesNoNot applicable Did we listen to your benefit concerns adequately? - Select -YesNoNot applicable Did we explain your benefit rights clearly? - Select -YesNoNot applicable Did we keep you informed about the progress of your case? - Select -YesNoNot applicable Overall were you satisfied with the service you received from us? - Select -YesNoNot applicable Has the work we have undertaken improved your ability to manage financially during this period when the cost of living is so high? - Select -YesNoNot applicable Has the work we have done improved your overall personal situation and well-being? - Select -YesNoNot applicable If you have any additional comments you would like to make or suggestions for improving our service, then please let us know using the space below. Your details You do not need to provide this information if you do not wish to. Name Customer name Title Title - Select -MissMsMrMrsDrOther… Enter other… First name Last name Address Customer address First line of address Second line of address City/Town Postcode Contact Contact details Email Phone number 20987