Councillor Dr Michael Hardacre, the City of Wolverhampton Council's Cabinet Member for Education and Skills, said: “The Local Offer website brings together a wide range of information about the education, health and social care support available in Wolverhampton and the surrounding area for children, young people and their families.
"It should be easy to use but we recognise that it can sometimes be a little difficult to find the exact information that is being searched for.
"The SEND Partnership Board is reviewing the Local Offer website to ensure the right information is available, accessible, user friendly and consistent in layout and plans to launch a new, improved version later this year.
"To help make this possible, we welcome any feedback, whether it is good or bad, so please take time not only to take a look at the website to see what help and support is available in Wolverhampton, but also to have your say about the website so that we can ensure it is as helpful and easy to use as possible."
Sarah Baker, Chair of Voice4Parents which works to give a voice to parents and carers of children with additional needs, said: "Families have told us they find the current Local Offer hard to navigate, difficult to find information and confusing. They feel it needs to be less wordy and with no jargon, more interactive and visual and they want to be able to have better search facilities.
"It's so important that families continue to feedback on the Local Offer and be part of the development of this. Families constantly tell us they feel lost and do not know where to go to get help, information or support; a good Local Offer should provide this and help identify any gaps, whilst also giving families the opportunity to feedback about the services and support that they receive."
Councillor Hardacre added: “The council will be working closely with representatives from Voice4Parents to ensure that the proposed changes to the Local Offer address the concerns that they have raised.”