The annual report for the City of Wolverhampton Council's Adult Social Care Services details successes and challenges in 2019 to 2020 and priorities for the year ahead.
It shows that 4,552 people received adult social care services in Wolverhampton during 2019 to 2020, with the council spending just over £75 million on adult social care services in that time.
It highlights the impact that the Telecare monitoring service, the Independent Living Service and the Home Assisted Reablement Programme are having in helping people to remain independent at home for longer.
And it showcases the role of Trusted Assessors who ensure that people who are ready to be discharged from hospital are going to the place that best meets their needs. As a result of their good work, waiting times have been reduced meaning people are spending less time in hospital unnecessarily.
Another innovation has been the introduction of the Three Conversations model in adult social care – which aims to ensure good conversations happen between professionals, service users and their families to find out what people need to live the life they want to live and to connect them to the people and places that can help them.
As well as achievements over the previous 12 months, the Local Account identifies areas the council is prioritising in the year ahead. These include continuing to support timely discharge from hospital, helping have more choice and control over their lives and supporting people to live independently.
Councillor Linda Leach, the City of Wolverhampton Council's Cabinet Member for Adult Services, said: “This report showcases the fantastic work that took place in 2019 to 2020 with adults with care and support needs, their families and carers.
"It is wonderful to see the continuing progress that is being made in adult social care and I’d like to pay tribute to hard working colleagues at the council and our partner agencies for their continuing dedication.
"While the report highlights many positives, for which we are very proud, we do recognise that there is still more we can do to support people in our city. For example, we want to ensure that more people are living the life that they want to live which might include having their own home or having a job that they enjoy.”
To read the 2019-20 Local Account, please visit Adult Social Care.