People who use adult social care services in Wolverhampton are being asked to complete a national survey if they are contacted to do so.

The Personal Social Services Adult Social Care Survey England selects a random sample of people who receive care and support services either in their own or residential home, and or in the local community. 

It asks questions about their quality of life and the impact that the services they use have on this. It also collects information about a person’s general health and wellbeing. 

People will be sent a questionnaire by post, including a freepost return envelope. All responses are confidential.

The City of Wolverhampton Council will analyse the results and share them anonymously with the NHS. Feedback will also be used to help the council better understand the impact of the adult social care services they and other agencies provide, and help identify what areas need improving or developing.

Councillor Linda Leach, the City of Wolverhampton Council's Cabinet Member for Adult Services, said: "Every council with responsibility for providing adult social care services is required to conduct an annual survey of people who use its services, and I would urge everyone who receives a survey to respond.

“Those chosen to take part will be contacted by letter and will be asked their views on how they feel about the services they receive. 

“The more people who take part, the more useful the results will be. The survey is based mainly on tick box, multiple choice questions and is designed to be as simple as possible to complete. 

“The results of the survey will be used by the council, the Care Quality Commission, the Department of Health and Social Care and by NHS Digital to improve services, so it's really important you have your say if you are invited to take part."