Housing Association Tenant

If you have followed our advice for reducing condensation, damp and mould and still have an issue, please let your managing agent know:

Private Housing Tenant

It's unlikely to be the landlord's responsibility if you live in a standard property with:

  • adequate heating
  • adequate loft insulation
  • adequate ventilation

The most likely cause is lifestyle. Please read our advice for reducing condensation, damp and mould and consider whether you are managing moisture appropriately.

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