Children's Social Care compliments and complaints

Comments, complaints or compliments, we want to hear from you.

We will listen and we will help

we'll take what you say seriously
we'll try to put things right quickly
we can get someone independent to help you to complain if that is what you want
we'll make sure you have a say
we'll keep you up to date with what we are doing
we'll always explain our decisions

How you can have your say today

Complete the form at the bottom of this page or alternatively request a complaint's form for you to complete by contacting:

E-mail: haveyoursay@wolverhampton.gov.uk
Telephone: 01902 553215

What happens next?

The Complaints Manager will get in touch with you to talk about what you have told us and let you know what we will do. We will keep the details of your comments confidential and only tell people who need to know to help you. If you need help in explaining your feelings we will arrange for a person called an advocate to help you.