A Family Hub is a place where children, young people and their families can go when they need support.

Customer Services will be providing face to face School Application Surgeries for customers who need support completing online secondary applications. For more information please visit School Application Surgery.

Family Hubs logo

The people working in the Family Hub will be able to give you information or advice and help you to find and get support from different services in the area.

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What services are available in the Family Hub?

A range of services are provided from within the Family Hub, for example:

  • Child development
  • Infant feeding support
  • Emotional health and wellbeing
  • Stay and play sessions
  • Parenting support
  • Housing support
  • Benefits and welfare rights advice
  • Employment and training
  • SEND support
  • Out of school activities
  • Birth registrations
  • Adult education
Where can I find my nearest Family Hub?

Bingley Family Hub

  • Telephone: 01902 551979
  • Address: Norfolk Road, Pennfields, WV3 0JE
  • Opening times: Monday to Friday, 9am – 4.30pm

Children's Village Family Hub

  • Telephone: 01902 556455
  • Address: Graiseley Lane, Wednesfield, WV11 1PE
  • Opening times: Monday to Friday, 9am – 4.30pm
  • Age range: Children 0-18 years

Dove Family Hub

  • Telephone: 01902 550887
  • Address: Grangefield Close, Ryefield, WV8 1XF
  • Opening times: Monday to Friday, 9am – 4.30pm

Eastfield Family Hub

  • Telephone: 01902 558331
  • Address: Colliery Road, Eastfield, WV1 2QY
  • Opening times: Monday to Friday, 9am – 4.30pm

Graiseley Family Hub

  • Telephone: 01902 550670
  • Address: Pool Street, Blakenhall, WV2 4NE
  • Opening times: Monday to Friday, 9am – 4.30pm

Low Hill Family Hub

  • Telephone: 01902 553285
  • Address: 26-28 Fourth Avenue, Low Hill, WV10 9LZ
  • Opening times: Monday to Thursday, 8.30am - 5pm and Friday, 8.30am - 4.30pm

Rocket Pool Family Hub

  • Telephone: 01902 556416
  • Address: Rocket Pool Drive, Bradley, WV14 8BH
  • Opening times: Monday to Friday 9am – 4.30pm

Whitmore Reans Family Hub

  • Telephone: 01902 556585
  • Address: Lansdowne Road, Whitmore Reans, WV1 4AL
  • Opening times: Monday to Friday 9am – 4.30pm
How do I get help from a Family Hub?

You can walk in, telephone or a professional can refer you.

Opening times: Monday to Friday 9am – 4.30pm

As we build the support network, some services will start to run from the Family Hubs in the evenings and weekends.

We will also offer support and services from other buildings in your community.

Black Country 0-18 years online resource

The website provides parents, carers and young people across the Black Country with consistent and high-quality advice from local health professionals. There is advice for every stage, from pregnancy and birth all the way through to nursery, school, and beyond.

Visit Black Country 0-18

Start for Life Offer

We believe every family deserves to provide their babies with the best start in life, ensuring they receive the love, care, and opportunities they deserve from day one!

The Start for Life Offer empowers families with everything they need in one place to kickstart their little one's journey with confidence and joy, helping them identify the support and services necessary for their babies' optimal development. Whether it's from healthcare professionals, volunteers, family, or friends, a diverse range of support is available.

Learn more at Start for Life Offer.

Have your say

We are committed to developing your local services with you. Each Family Hub has a Parent & Carer Panel. If you would like to learn more or get involved in shaping your local hub offer contact reeta.shemar@wolverhampton.gov.uk or call in to your local hub for details of how to get involved.

Parenting Resources

Separating better is a new mobile app from relationships experts at OnePlusOne.

This free app offers expert emotional advice and practical tips to supporting parents through many of the practical steps of separation to help them to co-parent effectively; all with the child's wellbeing in mind.

Download on the App Store

Get it on Google Play

For Practitioners

Partnership Boards

The Local Family Hub Partnerships consist of organisations and community representatives, in each geographical area, who commit to developing a shared approach to working with families and their children. In effect a ‘Team Around a Locality’ and a step change towards a ‘Family Hub’ model of working.

If your organisation would like to get involved with the Partnership Board please email Denise.Williams@wolverhampton.gov.uk

Early Help Assessment

As part of the Family Hubs Programme there is a requirement that all agencies use a common assessment. The Early Help Assessment has been revised to make the assessment process simpler and speedier so that support can be provided to families at the earliest opportunity. The Assessment is now live.

There is an eLearning Early Help Awareness Raising Module suitable for all staff, available to access online. Additionally, there is a rolling programme of training aimed at all practitioners across the children’s workforce

Eclipse

If you do not currently have access to the Eclipse system please email SCS@wolverhampton.gov.uk

Family Hub partners

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