Business Rates or Non-Domestic Rates, as they are sometimes known, are a tax payable for all occupied and some unoccupied business premises.

What are business rates?

Collected by local authorities, they are the way that those who occupy non-domestic property contribute towards the cost of local services. Under the business rates retention arrangements introduced from 1st April 2013, authorities keep a proportion of the business rates paid locally. This provides a direct financial incentive for authorities to work with local businesses to create a favourable local environment for growth since authorities will benefit from growth in business rates revenues.

The money, together with revenue from council tax payers, the revenue support grant provided by the Government and certain other sums, is used to pay for the services provided by local authorities in your area. Further information about the business rates system, including transitional and other reliefs, can be viewed at

How your business rates are spent

Please see the Downloads section to view the leaflets that would normally be included with your business rate bill, explaining where your money goes to. This includes details of the total cost of services including Police and Fire Authorities.


The Valuation Office Agency (VOA) assess the rateable value of non-domestic (business) properties. Local Authorities use the rateable value to calculate business rates charges.

The VOA reassesses and updates the rateable value of all non-domestic (business) properties every 5 years. This process is called a Revaluation.

The latest revaluation came into effect on 1 April 2017. All properties have their rateable value assessed on an estimate of the annual rent payable. This treats the property as if it were available to let on the open market at a fixed valuation date of 1 April 2015.

To work out the annual business rates, we multiply the rateable value of the property by a ‘multiplier’ figure. This is set by Central Government effective from 1 April every year. The appropriate ‘multiplier’ is shown on the front of your business rates bill.

If you think your 2017 rateable value is incorrect, you can view, check and challenge the rateable value of your property on the VOA website.

If you are still not satisfied you can lodge an appeal with the VOA.

View, check or challenge your properties rateable value

If you need anything else, you can contact the VOA directly