Wolverhampton's Adult Safeguarding service is well placed to build on strong foundations and make significant progress in the future.

That's the conclusion of a review of the service carried out by experts from around the country.

They were invited in to carry out a peer review of the service by Wolverhampton City Council - with the aim of identifying areas where it could be improved.

Councillor Steve Evans, Wolverhampton City Council's Cabinet Member for Adult Services, said: "This report endorses our belief that Wolverhampton's Adult Safeguarding service is working well to protect adults at risk of abuse.

"Safeguarding vulnerable adults is a hugely important role, not only for the council but also for other organisations across the city, and it is particularly reassuring that the peer review found that these agencies are working well together.

"Of course we will not rest on our laurels, and we have already begun to address the areas for improvement highlighted by the review."

The report paints a generally positive picture of the service, highlighting strong partnership working based on good personal relationships. It found that Wolverhampton Safeguarding Adults Board was well led, with the right partners involved, and that the Board had a good understanding of its strengths and weaknesses and a well worked up action plan with clear priorities.

Frontline practice was found to be "good and is improving" and the review concluded that the service "is well placed through its foundation on strong partnership working to make significant progress in the next 12 months".

The Peer Review also highlighted areas for development, such as improving the timeliness of feedback to users and carers involved in the safeguarding processes, putting a greater emphasis on community based support rather than residential care and improving information about adult safeguarding on the council's website.

Councillor Evans said: "Following the peer review, an action plan was developed and work is already underway to ensure we address the issues raised. Performance updates will be reviewed on a quarterly basis to ensure we remain on track to deliver the improvements."

Alan Coe, Chair of Wolverhampton Safeguarding Adults Board, said: "I welcome this review which gives us confidence that we know what we are doing well and more importantly know where we need to make further strides to ensure people at risk are effectively safeguarded."

An adult at risk is someone who is unable to take care of themselves or protect themselves from harm or from being exploited, perhaps because they have a mental health problem, disability, sensory impairment or are old and frail.

Abuse is mistreatment by any other person which violates the victim's human and civil right. It can happen anywhere - at home or in residential care, hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street -and can include physical or sexual abuse, psychological or emotional abuse, financial abuse like theft or fraud, exploitation and neglect.

Anyone who thinks they are being abused, or is concerned someone they know is being abused, is asked to call Wolverhampton City Council in confidence on 01902 551199. In an emergency always ring 999.

  • released: Thursday 30 January, 2014