Make a pest control booking Draft

To make a booking for Pest Control Services, we will need to know the pest you require treatment for.

If the pest you need assistance with is not listed here, you can find information on what to do by using our advisory service.

Make a Pest Control Booking

Type of Pest

Please select the type of pest you need assistance with:

Ants

Bed bugs

Cockroaches

Fleas

Mice

Rats

Wasps

Ants

The common garden black ant is not regarded as a significant risk to public health, however, they can be a nuisance when they enter homes in search of food.

How we will treat the problem

Our technicians will carry out a treatment to the inside of your property using a licensed professional product. The treatment costs £86.00. Should you require further treatment for the infestation, revisits will be charged at £72.00 up to a maximum of three additional visits over a three-month period.

Treatment can take up to 5 days to take effect. Customers can call back for follow up treatment (if necessary) from the 6th day.

What we are unable to deal with

we do not treat the common garden black ant when the nest is outside your home
we do not treat the Pharaoh Ant

Make a booking

Please note, payment for pest control services will be required at the time of booking. You will be charged a fee of £65 if.

You cancel your appointment with less than 24 hours’ notice.
The pest officer cannot gain access to the property.
Unable to carry out treatment due to housing multiple occupancy (HMO)
The information you provided was misidentified pest.

To make a booking, please contact Customer Services 01902 551155.

It is important to highlight that our pest control technician will be wearing a body camera during their visit. This measure is in place to ensure safety, maintain service quality, and provide accurate records of the inspection. We appreciate your understanding and cooperation.

Bed bugs

The bed bug (Cimex lectularius) is a parasite and lives off human and animal blood.

How we will treat the problem

Our technicians will carry out a treatment to the inside of your property using a licensed professional product. The treatment costs £233.00 and includes the initial treatment and one follow up appointment. Should you miss your scheduled revisit and/or require further treatment for the infestation, revisits will be charged at £125.00 up to a maximum of three additional visits over a three-month period.

The treatment may take up to 10 days to become fully effective. Your follow‑up inspection will be carried out on day 14 to ensure the treatment is working as intended.

A thorough treatment of the room including the bed frame with an insecticide will be required so you will need to prepare the affected room before your appointment.

Things to do before your appointment:

Carefully vacuum your carpets and soft furnishings paying particular attention to seams, tufts and edges of mattresses and the edge of carpets along skirting board
Empty your vacuum cleaner into an external bin immediately to prevent the bed bugs and their eggs escaping from the vacuum cleaner back into your home
Ensure the beds are stripped of bedclothes on the day of the appointment and wash the bedclothes at a high temperature
Clear as much floor space as possible but not the furniture, clearing the wardrobe when you can
After treatment, you will need to vacate the treated room(s) for up to 4 hours to allow the spray to settle and dry
Upon returning put clean bedclothes on your bed and sleep in it as normal

If upon arrival the above has not been completed and the property is unprepared, we will be unable to carry out treatment.

Make a booking

Please note, payment for pest control services will be required at the time of booking. You will be charged a fee of £65.00 if:

You cancel your appointment with less than 24 hours’ notice.
The pest officer cannot gain access to the property.
Unable to carry out treatment due to housing multiple occupancy (HMO)
The information you provided was misidentified pest.
The property is unprepared for treatment as requested above.

To make a booking, please contact Customer Services 01902 551155.

It’s important to highlight that our pest control technician will be wearing a body camera during their visit. This measure is in place to ensure safety, maintain service quality, and provide accurate records of the inspection. We appreciate your understanding and cooperation.

Cockroaches

The two main types seen in this country are German cockroaches (Blatella germanica) and Oriental cockroaches (Blatta orientalis).
Both are primarily nocturnal and thrive in humid conditions.

They eat a wide range of food and need a water supply to survive. They live in cracks, crevices and ductings but forage for food in the open.

How we will treat the problem

Our technicians will carry out a treatment to the inside of your property using a licensed professional product. The treatment costs £107.00 and includes the initial treatment and one follow up appointment. Should you miss your scheduled revisit and/or require further treatment for the infestation, revisits will be charged at £86.00 up to a maximum of three additional visits over a three-month period.

The treatment may take up to 10 days to become fully effective. Your follow‑up inspection will be carried out on day 14 to ensure the treatment is working as intended.

How to tell if you have cockroaches

Cockroaches are usually inactive during the day so you will most likely see them when turning on the light at night
You will experience a strong, oily odour, which becomes extremely pungent when large numbers of the insects are present
If water is scarce, they leave a dust of black/dark brown droppings that are cylindrical & less than 2mm wide and can be found on flat surfaces and along the bottom of the wall where cockroaches run
Where water is readily available, they produce brown smear marks instead of droppings
A common sign of a cockroach infestation is the presence of small, dark brown, oval-shaped egg casings from recently hatched cockroaches
Cockroaches will eat almost anything as well as food such as food packaging, leather, books, paper, clothing and other pet droppings

Make a booking

Please note, payment for pest control services will be required at the time of booking. We will retain a fee of £65.00 if:

You cancel your appointment with less than 24 hours’ notice.
The pest officer cannot gain access to the property.
Unable to carry out treatment due to housing multiple occupancy (HMO)
The information you provided was misidentified pest.

To make a booking, please contact Customer Services on 01902 551155.

Fleas

Flea bites can produce an allergic reaction. The typical symptom of a flea bite is a small red spot 5mm or so in diameter. In sensitive individuals, the response can be worse and the bite extremely itchy.

How we will treat the problem

Our technicians will carry out a treatment to the inside of your property using a licensed professional product. The treatment costs £112.00 and includes the initial treatment and one follow up appointment. Should you miss your scheduled revisit and/or require further treatment for the infestation, revisits will be charged at £97.00 up to a maximum of three additional visits over a three-month period.

The treatment may take up to 10 days to become fully effective. Your follow‑up inspection will be carried out on day 14 to ensure the treatment is working as intended.

Before we visit your property, you will need to:

Carefully vacuum your carpets and soft furnishings. The vibration of the vacuum cleaner will also stimulate adult fleas to hatch form their cocoon stage - so pay particular attention to areas where your pet may sleep.
Empty your vacuum cleaner into an external bin immediately to prevent the fleas and their larvae escaping from the vacuum cleaner back into the carpet.
Clear as much floor space as possible but not the furniture, treat your pet with a product approved for veterinary use. Never apply insecticide directly onto your pet.
Thoroughly wash your pet's bedding at a high enough temperature to kill off all stages of the flea's development
After treatment, you will need to vacate the treated room(s) for up to 4 hours to allow the spray to settle and dry.

If upon arrival the above has not been completed and the property is unprepared, we will be unable to carry out treatment.

How to tell if you have fleas

Your pets will constantly be scratching
Flea droppings will be seen in clusters next to the skin
Fleas are 1- 4mm long, brownish in colour and have no wings but do have powerful legs adapted for jumping
Where water is readily available, they produce brown smear marks instead of droppings

Make a booking

Please note, payment for pest control services will be required at the time of booking. You will be charged a fee of £65.00 if:

You cancel your appointment with less than 24 hours’ notice.
The pest officer cannot gain access to the property.
Unable to carry out treatment due to housing multiple occupancy (HMO)
The information you provided was misidentified pest.
The property is unprepared for treatment as requested above.

To make a booking, please contact on 01902 551155.

Mice

Mice associate themselves with humans for food and shelter.
They can spread disease in their urine and faeces and it is important that at the first sign of mice good hygiene is maintained and Pest Control are called to treat the premises.

How we will treat the problem

Our technicians will carry out a treatment to the inside of your property using a licensed professional product. The treatment costs £168.00 and includes the initial treatment with a maximum of three bait boxes and two free follow up appointments, this will consist of renewing the bait and collection of the bait boxes. Should you miss your scheduled 2nd or 3rd scheduled visits and/or require additional treatment for the infestation, revisits will be charged at £65.00 up to a maximum of three additional visits over a three-month period.

How to tell if you have mice

Mice tend to come out in late evening, and therefore are rarely seen, however, you may notice some of the following signs of mouse activity:

A musty smell - left from the urine
Droppings - mice produce around 80 droppings per day
Scratching noises
Strong musky odour
Holes - gnawed in food wrapping, boxes, bags, etc
Smear marks - due to grease from fur deposits, which are left on habitual mouse runs

Make a booking

Please note, payment for pest control services will be required at the time of booking. You will be charged a fee of £65.00 if:

You cancel your appointment with less than 24 hours’ notice.
The pest officer cannot gain access to the property.
Unable to carry out treatment due to housing multiple occupancy (HMO)
The information you provided was misidentified pest.

To make a booking, please contact Customer Services on 01902 551155.

Rats

Rats associate themselves with humans for food and shelter.
Landowners have a responsibility to deal with rats on their land. If a landowner does not adequately deal with an infestation of rats, the council has legal powers to require that action is taken.

How we will treat the problem

Our technicians will carry out a treatment to the inside of your property using a licensed professional product. The treatment costs £168.00 and includes the initial treatment with a maximum of three bait boxes and two free follow up appointments, this will consist of renewing the bait and collection of the bait boxes. . Should you miss your scheduled 2nd or 3rd scheduled visits and/or require additional treatment for the infestation, revisits will be charged at £65.00 up to a maximum of three additional visits over a three-month period.

The treatment may take up to 8 days to become fully effective. Your first follow‑up inspection will be carried out on day 10, and a second follow-up inspection will follow on day 20 to ensure the treatment is working as intended.
Please note, our Pest Control Officer can only access loft spaces when they are boarded. Should the problem reside in your loft, and it is not boarded, we will only be able to position treatment within arm’s reach of the access hatch.

How to tell if you have rats

You may not be aware of the problem if it is slight, but you may become aware of the following signs:

Presence of rat burrows in the ground - entrance holes approximately 7.5 - 10 cm in diameter at the side of sheds, in grassy banks, under tree roots, log piles, edge of paving stones or around drain covers
Droppings which are black and can be up to 2cm long and resemble a spindle shape
Damage caused by gnawing - rats gnaw all the time, even on non-food material, to wear down their front teeth
Smooth run-down areas in the garden (rat runs) caused by rats running along the same path day after day
where rats have become established indoors there will be a very characteristic musty odour
Their favourite foods are cereal products, and they will gnaw and rip open packets

Make a booking

Please note, payment for pest control services will be required at the time of booking. You will be charged a fee of £65.00 if:

You cancel your appointment with less than 24 hours’ notice.
The pest officer cannot gain access to the property.
Unable to carry out treatment due to housing multiple occupancy (HMO)
The information you provided was misidentified pest.

To make a booking, please contact Customer Services on 01902 551155.

Wasps

During spring there are no active wasp nests. We treat wasp nests from May to November.

Wolverhampton City Council provides a chargeable service for the treatment of wasps in domestic property and business premises.

Our Pest Control Officers treat the nest. During spring there are no active wasp nests, just queens which will begin to look for a suitable place to build their new nests.

You may see bees or hoverflies which are easily mistaken as wasps but we do not treat hoverflies and bees are not a pest.

How we will treat the problem

Treatment can take up to 5 days to take effect. Customers can call back for follow up treatment (if necessary) from the 6th day.

We do not remove the wasp nest once sprayed. Wasps do not return to the same nest the following year and we do not advise residents to attempt to remove the treated wasp nest themselves as you may get stung in the process.

How to tell the difference between wasps and bees

It is vital that you correctly identify that you have wasps and not bees before you make a booking for pest control services. We take payment at time of booking and will not provide a refund if we visit the property, and you have a bee nest.

The reason that we do not treat bees is that they are not a pest. Whilst they may be closely related to the wasp, bees are not aggressive and will not sting a human unless provoked, they are also one of the world’s most important pollinators. If it were not for bees one-third of the food, we eat worldwide would not be available.

Wasps have an important role in our eco-systems as they naturally prey on pests; they are natures pest control. However, wasps are more aggressive than bees which is why we treat wasp nests.

Guide on how to tell the difference between wasps and bees

Make a booking

Please note, payment for pest control services will be required at the time of booking. You will be charged a fee of £65.00 if:

You cancel your appointment with less than 24 hours’ notice.
The pest officer cannot gain access to the property.
The information you provided was misidentified pest.
Unable to locate and/or reach the nest.

To make a booking, please contact Customer Services 01902 551155.

Kindly be advised: to qualify for retreatment, you will need to have given the treatment 5 days to work and contact us for a follow-up appointment. We will only retreat the same nest.

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