If you are struggling to pay your Council Tax, you can use online forms to set up a Payment Arrangement.

About Payment Arrangements

By proposing new payment arrangements, We may be able to recalculate or extend instalments. We will do our best to work with you where possible. 

If you choose to do nothing, then further action will be taken which may mean you may have to pay extra costs.

Paying your Council Tax

Direct Debit is the best way to pay your Council Tax. If you choose to pay by Direct Debit, you will have the option of paying on the 1st, 8th, 15th or 25th of the month. 

If you pay in another way to direct debit, you will need to select the date of your first payment. We will confirm your instalments in writing by second-class post. It could take a few days for you to be told how much to pay. So, do not select a first payment date within the next 14 days. This will allow enough time for notification of the first payment to arrive.

Once we have issued you the bill, you will also be able to access your instalments via our online billing service.

Council Tax Options

View your council tax or business rates bill

Payment Arrangement

You can ask us to consider a payment arrangement if you:

  • are struggling to keep up with your current instalment plan. This is on your latest Council Tax demand notice
  • have received a reminder, a second reminder or a Final Notice. It has not progressed to a court summons being issued

Payment Arrangement form

Complete this form only if you have NOT received a summons for the current year.

If you have received a summons, please complete the Special Payment Arrangement below.

The form does not show you how much each instalment will be. You will receive a new Demand Notice through the post. This will show the amount to pay and the date each payment is due.

Ask for a payment plan

Special Payment Arrangement

You can propose a special payment arrangement if you have received a summons for your current year.

You should use this form if you cannot maintain the payment arrangement set out on your summons letter.  

This will only set a plan for the current year’s summonsed balance. It will include any costs you incur at the court hearing date.

A plan will not be set if the balance for this summons or Liability Order has already progressed for further recovery action. This includes through:

  • an enforcement agent
  • an attachment of earnings
  • deductions from benefits

Requesting a Special Payment Arrangement won't prevent:

Special Payment Arrangement

You will need to have the following information to hand to complete this form:

  • council tax reference number  
  • council tax property address 
  • your name and contact address (if different to the council tax property) 
  • telephone number or email address 
  • your National Insurance Number 
  • employment details including payroll number (or business name if self-employed) 
  • benefit details where applicable 
  • bank details (if making payment by Direct Debit) 
  • start date for payments (this must be within the next 30 days)

Set up a Special Payment Arrangement

Contact Us

Please contact our Recovery Team if you

  • wish to discuss any previous balances
  • are unable to clear your arrears within the current financial year

Phone: 01902 551166
Email: council.tax@wolverhampton.gov.uk

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