If you are having difficulty paying your Council Tax, please 'Talk to us' so we can help you. Also, look at our financial support and advice resources.

Income from Council Tax helps us to provide many essential services for local people in Wolverhampton.

What should I do if I'm unable to pay my Council Tax?

We understand that not everyone can pay their Council Tax during this difficult period and you may be worrying about money because your household income has changed. We offer a range of support and advice to help you to make your council tax payments. If you are finding it hard to pay, we urge you to contact us as soon as possible. By talking to us we may be able to help you by:

  • Making sure you are getting the correct discounts or reductions that could reduce your bill
  • Choosing a way to pay that is best for you
  • Choosing a payment date that is best for you
  • Making an arrangement so you know what to pay and when
  • Rescheduling your payments over an extended payment period
  • Making a referral for free independent debt advice

Our dedicated team is ready to take your call to discuss your outstanding payment and your current situation. We urge you to contact by telephoning 01902 551166 us as soon as possible so that we can start to help you.

Our phone lines are open from:

  • Monday to Thursday 9am to 5pm
  • Friday 9am to 4.30pm

You can also email us by completing our web form

Contact Council Tax

Financial support and advice

Financial support and advice are available during these difficult times. Please see below for the range of support available in Wolverhampton.

Go to Pay my Council Tax page

  • You can also go online if you wish to set up a Direct Debit.
  • You can also view and pay your Council Tax bill online. To do this you will need your council tax reference number and your debit or credit card details.

Remember council tax is a priority debt and your current council tax should be paid as shown on your bill.

Owing Council Tax

Do you owe council tax for previous years?

First, list all the money you and your partner have coming in. This includes:

  • take-home pay
  • benefits
  • income from people who live with you
  • regular income such as works pension or maintenance

Then list where your money goes. Your rent and mortgage are the most important bills. Council tax payments take priority over debts such as credit cards, catalogues and loans.

We urge you to contact us by calling 01902 551166 as soon as possible so that we can help you.

You can also email us by completing our web form

Contact Council Tax

Discretionary Discount Scheme

We also have a Discretionary Discount Scheme which can be applied to by people with exceptional circumstances. If you wish to be considered please complete our web form

Council Tax Discretionary Discount Application