Helping people when they need it most.
Funded by uk government logo

The Crisis and Resilience Fund will support residents of Wolverhampton access help when faced with financial crisis, and to gain access to support to improve long term financial wellbeing. 

Below are all services available to residents:

Crisis Payment – Access to emergency financial help

Crisis Payments are available to help when you are faced with financial crisis.

Crisis payment supports residents of Wolverhampton who are experiencing unexpected financial crisis. 

Please see details on how to access help below:

Crisis payment- online self-application

Crisis payment online application supports residents of Wolverhampton who are experiencing unexpected financial crisis. Your application will automatically opt you in and you will receive contact to support your long-term financial wellbeing, and exploration of wider entitlements that may be available to you.

Please note, the award amounts will vary based on your personal circumstances, and you may be referred to an alternative offer to meet your direct financial need, this will be discussed with you.

You will be required to provide essential information to support your application:

  • Current bank statement
  • Council Tax Letter or Tenure evidence
  • Evidence of need
  • Utility provider details (if requested)

Awards that may be awarded are up to:

  • Food Support: Adult: £40; Couple: £60; Addition for each child: £30
  • Utilities: Adult: £40; Couple: £60; Addition for each child: £20
  • Other; essential items

Apply now

Crisis payment - help in the Community

Crisis payments can be access via our trusted parters to support residents of Wolverhampton who are experiencing unexpected financial crisis. Your application will automatically opt you in and you will receive contact to support longer term financial wellbeing, and exploration of wider entitlements that may be available to you.

Please note, you will be required to provide essential information to support your application.

The award amounts will vary based on your personal circumstances, and you may be referred to an alternative offer to meet your direct financial need.

Awards that may be awarded are up to:

  • Food Support: Adult: £40.00; Couple: £60.00; Addition for each child: £30.00
  • Utilities: Adult: £40.00; Couple: £60.00; Addition for each child: £20.00
  • Other; essential items
Crisis Payment Providers

Access to Business

  • Service Address: 81 Tempest Street, W-ton, WV2 1AA
  • Opening Times: Monday-Friday 8:30-16:30
  • Website: https://access2business.co.uk
  • Phone: 01902 572397
  • Email Address: Info@access2business.co.uk

ACCI (African Caribbean Community Initiative)

  • Service Address: Waterloo Terrace, 217 New Hampton Road E, W-ton, WV1 4BA
  • Opening Times: Monday – Thursday: 9:00 – 17:00 / Friday: 9:00 – 16:30
  • Website:  https://acci.org.uk
  • Phone: 01902 571 230  

ASAN All Saints Action Network  

  • Service Address: The Community Centre, All Saints, W-ton, WV2 1EL
  • Opening Times:  Monday- Friday 8:00 – 12:30pm
  • Website: www.asan.org.uk
  • Phone: 01902 877530
  • Email Address: info@asan.org.uk

Beacon Centre for the Blind

  • Service Address: Wolverhampton Road East, Wolverhampton, WV4 6AZ
  • Opening Times: Monday -Friday 9:00 - 16:30pm  
  • Website: www.beaconvision.org
  • Phone: 01902 880 111
  • Email Address: enquiries@beaconvision.org  

Big Venture Centre ltd

  • Service Address: 17 Chesterton Rd, Wolverhampton WV10 8SP
  • Opening Times: Monday, Tuesday, Thursday 9:00-14:00 / Wednesday 9:00-12:00
  • Website: https://wv10consortium.co.uk/big-venture-centre/

Bushbury Hill Estate Management Board

  • Service Address: The Management Centre, 14 Kempthorne Avenue, W-ton WV10 9JG
  • Opening Times: 9am – 5pm Monday – Thursday / 9am – 4.30pm Friday
  • Website: https://www.bushburyhill.co.uk/
  • Phone: 01902 552994

Caring Hearts WV11

  • Service Address: Griffiths Drive, Ashmore Park, W-ton WV11 2IJ
  • Opening Times: Monday – Friday 10:00-16:00 / Sat 10:00-15:00
  • Email Address: caringheartswv11@gmail.com
  • Name of Organisation: Changing Lives
  • Service Address: Unit 18, Chubb Building, Chubb Street, W-ton, WV1 1HT
  • Opening Times:  Monday -Friday 9am – 4:30pm
  • Website: www.changing-lives.org.uk

Community First

  • Service Address: Blossoms Fold, Wolverhampton WV1 4HJ
  • Website: https://www.wlvcf.org.uk
  • Email Address: aman@wlvcf.org.uk

Compton Care

  • Service Address: Compton Hall, 4 Compton Rd W, Wolverhampton WV3 9DH
  • Opening Times: 9:00-17:00 Monday- Sunday
  • Website: https://www.comptoncare.org.uk
  • Phone: 01902 539611

Dovecotes TMO

  • Service Address: The Housing Office, 86 Ryefield, Pendeford, W-ton, WV8 1UD
  • Opening Times: Monday– Friday 9:00-16:30  
  • Website: https://www.dovecotestmo.com
  • Phone: 01902 552780

East Park Methodist Church

  • Service Address: 39 Brooklands Parade, W-ton WV1 2ND
  • Opening Times: Monday – Friday 10:00-14:00
  • Phone: 07523 432158  
  • Email Address: edwardbridgewood@yahoo.com

Eastfield CA

  • Service Address: Colliery Rd, Wolverhampton WV1 2QY
  • Opening Times: Tuesday – Thursday 11:00-15:00
  • Phone: 01902 552295
  • Email Address: eastfieldcommunitycentrewolves@gmail.com

Fifth Avenue Community Centre

  • Service Address: Fifth Ave, Wolverhampton WV10 9TB
  • Opening Times: Monday, Wednesday, Thursday 9:00-14:00/ Tuesday 9:00-17:00/ Friday 9:00-14:00
  • Website: https://www.facebook.com/Fifthavenuecommunitycentre
  • Phone: 01902 552994

Good Shepherd Services

  • Service Address: 65 Waterloo Road, Wolverhampton, WV1 4QU
  • Opening Times: Office opening hours 9am-4pm Monday-Friday
  • Website: www.gsmwolverhampton.org.uk
  • Phone: 01902399955
  • Email Address: office@gsmwolverhampton.org.uk  

Hope Community Project    

  • Service Address: 40 Ling House, Heath Town, W-ton, WV10 0HH  
  • Opening Times: Monday - Thursday 9.30 – 15:00 / Friday 9.30 – 12:00
  • Website: www.hope-cp.org.uk
  • Phone: 01902 556645
  • Email Address: Enquiries@hope-cp.org.uk  

Low Hill Community Centre

  • Service Address: Kempthorne Avenue, WV10 9PA
  • Opening Times: Monday – Friday 8:00 – 11:30
  • Website: https://www.facebook.com/LowHillHub
  • Email Address: lowhill37@gmail.com

The Royal Wolverhampton NHT Trust – Macmillan Centre

  • Service Address: New Cross Hospital C1 Macmillan Centre
  • Opening Times: 9:00-16:00
  • Website: Home - The Royal Wolverhampton NHS Trust

New Testament Church of God

  • Service Address: 20 - 22 Wellington Rd, Bilston WV14 6AG
  • Opening Times: Mon, Wed, Thurs & Friday 10:00 – 14:0

P3 Charity (People Potential Possibilities)  

  • Service Address: 43 School Street, Wolverhampton, WV1 4LR
  • Opening Times: Monday–Friday 9am–5pm
  • Website: https://p3charity.org

St. George’s House Charity

  • Service Address: St. George’s HUB, St. Mark’s Road, Chapel Ash, W-ton, WV3 0QH    
  • Opening Times: Monday to Friday 9:00 – 17:00
  • Website: www.st-georges-house.org.uk
  • Phone: 01902 423112

Stratton Street

  • Service Address: 70 Nine Elms Ln, Wolverhampton WV10 9AF
  • Opening Times: Monday, Tuesday, Wednesday, Friday 10:00-14:30
  • Phone 01902453234  
  • Email Address: strattonstreetcc@gmail.com

SUIT

  • Service Address: Paycare House, George St, WV2 4DX
  • Phone: 01902 328983
  • Email Address: suit@wvca.org.uk

TLC College

  • Service Address: Dunstall Heights, Dunstall Road, Wolverhampton, WV60LZ
  • Opening: Monday-Friday 9:00-15:00, Saturday 10:00-15:00
  • Website: www.tlccollege.org.uk
  • Phone: 01902 714433

THE HAVEN Wolverhampton

  • Service Address: 18 Waterloo Road, Wolverhampton, WV1 4BL
  • Opening Times: Monday-Sunday 8:00 – 17:30
  • Website: www.havenrefuge.org.uk

Wolverhampton City Credit Union WCCU

  • Service Address: Civic Centre, St Peter’s Square, W-ton WV1 1SH
  • Opening Times: Monday- Thursday 10:00-12:00
  • Website: www.Wccu.co.uk
  • Phone:01902 5723240  
  • Email Address: contactus@wccu.co.uk

Wolverhampton Central Church

  • Service Address: 1 Warwick Street, Wolverhampton, WV1 3SD
  • Opening Times: Saturday 9:30-20:00 / Sunday 10:00-13:00
  • Email Address: adventurers@wolverhamptoncentralsda.org.uk

Wolverhampton Youth Zone

  • Service Address: The Way, School Street, Wolverhampton, WV3 ONR
  • Opening Times: Monday, Wednesday & Friday 8:30-21:00 / Tuesday & Thursday 8:30-20:00 / Saturday 10:00-16:30
  • Website: www.thewayyouthzone.org  
  • Phone: 01902 328290
  • Email Address: info@thewayyouthzone.org  

Zion City Tabernacle

  • Service Address:  126 Compton Rd, Wolverhampton WV3 9QB
  • Opening Times: Monday– Thursday 10:00-14:00 
Boost - Do you need help with your entitlements, debt or financial wellbeing?
boost logo

Individuals and families across Wolverhampton are missing out on entitlements to which they are eligible.

boost is more than just an entitlements initiative; it’s a movement to build resilience and ensure that no one misses out on the help they are entitled to.

By simplifying the process of claiming eligible entitlements, reducing debt and focusing on resilience-building, boost puts people at the heart of its mission - helping them move from uncertainty to security.

Contact Boost

Please get in touch if you would like support with income maximisation, debt management, accessing entitlement and benefits, and/or would just like some support to explore your wider financial wellbeing opportunities.

  • Email: boost@wolverhampton.gov.uk 
  • Call: 01902 553316 

 

Boost in the Community

Boost teams are out in the community, working at locations across your neighbourhood. If you need support, you can access one of our drop-in sessions where no appointment is necessary.

  • Monday
    • Tettenhall Library, 1-3 Upper Street, WV6 8QF. 4pm – 7pm
    • Wednesfield Library, 2 Well Lane, WV11 1XT. 4pm – 7pm
    • Warstones Library, 37 Pinfold Grove, WV4 4PT. 2pm – 5pm
  • Wednesday
    • Civic Centre, St Peters Square, WV1 1SH. 1pm – 5pm 
  • Thursday
    • Bob Jones Community Hub, Bromley Street, WV2 3AS. 4pm – 7pm
    • Children’s Village Family Hub, Graiseley Lane, WV11 1PE. 9am – 12pm
    • East Park Library, Hurstbourne Crescent, WV1 2EE. 2pm – 5pm
  • Friday
    • Dove Family Hub, Grangefield Close, WV8 1XF. 10am - 1pm
    • Rocket Pool Family Hub, Rocket Pool Drive, WV14 8BH. 10am - 2pm 
  • Saturday
    • Central Library, Snow Hill, WV1 3AX. 10am - 1pm
Pocket To Plate - Food Support and Provision

Pocket to Plate an exciting new concept in helping residents with anything and everything related to food.

Pocket to Plate currently offers online weekly recipes and ideas, access to community chefs, community shops to ensure you can access low cost food essentials in your neighbourhood and community market providing local easy access to fruit and vegetables.

Please see all resources:

Community Shops

There are a wide range of community shop located across the city. You can register for membership at all or one of the shops to access low-cost quality groceries and toiletries.  

Please note, you can access crisis payment support from all our community shops if you are in crisis. Your membership will automatically opt you in and you will receive contact to support longer term financial wellbeing, and exploration of wider entitlements.


Central Community Shop – Good Shepherd CIO

  • Location: Queen’s Building, Victoria Square, Wolverhampton, WV1 1LD
  • Opening times:  
  • Tuesday: 10am-2pm
  • Wednesday: 10am-5.30pm
  • Thursday: 10am-2pm

Ashmore Park Community Shop - Caring Hearts

  • Location: Caring Hearts, Griffiths Drive (next to St Albans Church), Ashmore Park, WV1 1LD
  • Opening times:  
    • Monday 10am - 4pm
    • Tuesday 10am - 4pm
    • Wednesday 10am - 4pm
    • Thursday 10am - 4pm
    • Friday 10am - 4pm
    • Saturday 10am – 3pm

Bushbury Community Shop – WV10

  • Location: Fifth Avenue Community Centre, Fifth Avenue, Bushbury, WV10 9PB  
  • Opening times:
    • Monday 9am – 2pm
    • Tuesday 9am - 5pm
    • Wednesday 9am – 2pm
    • Thursday 9am - 2pm
    • Friday 9am - 12pm

Falling Park Community Shop – WV10

  • Location: Big Venture, 17 Chesterton Road, Scotlands, WV10 8SP  
  • Opening times:   
    • Monday 9am – 2pm
    • Tuesday 9am - 2pm  
    • Wednesday 9am – 12pm
    • Thursday 9am - 2pm

Eastfield Community Shop – Eastfield Community Centre

  • Location: Eastfield Community Centre, Colliery Road, Eastfield, Wolverhampton, WV1 2QY
  • Opening times:
    • Tuesday: 11am - 4pm
    • Wednesday: 11am - 4pm
    • Thursday: 11am - 4pm

Park Village Community Shop- Stratton Street Community Shop

  • Location: Stratton Street Methodist Church Community Centre, Nine Elms Lane, Park Village, Wolverhampton, WV10 9AJ  
  • Opening times:
    • Monday, 10am - 2.30pm
    • Tuesday, 10am - 2.30pm
    • Wednesday 10am - 2.30pm
    • Friday 10am - 2.30 pm

Heath Town Community Shop – Hope Community Project  

  • Location:  Hope Community projects, 40 Ling House, Long Ley, Heath Town, Wolverhampton, WV10 0HH
  • Opening times:
    • Monday, 10am - 3pm
    • Tuesday, 10am - 3pm
    • Wednesday 10am - 3pm
    • Thursday 10am - 3pm and 5.30pm - 7.30pm
Pocket To Plate - Recipes and low cost cooking tips

An exciting new concept in helping residents with anything and everything related to food, Pocket to Plate currently offers online weekly recipes and ideas.

You can tune in every Thursday to get a taste (see what we did there?) of Pocket to Plate for yourself with Wulfrunian TikTok cooking sensation and Sunday Times bestselling author Mitch Lane and community chefs from the WV10 Consortium, Prince and Simon.

They create recipes and cooking tips every week for followers on youtube, instagram and tiktok.

You can follow now on those platforms @pocketoplate and there’s always new advice on developing food skills, how to do set pieces like a decent ‘fakeaway’ and themed recipes to help make the most of seasonal food events.

We want you to get involved by challenging the chefs and suggesting what you want them to cover each week.

City Homemakers Essential Household Items

City Homemakers partnership has come together to enable residents of Wolverhampton to access essential items to make a house a home or feel at home in Wolverhampton.

Tool Library - Tool Hire

This City Homemakers project launched in September 2025, giving Wolverhampton residents the chance to give their homes some love and attention  without having to splash out on expensive new tools.

Leader of the council, Councillor Stephen Simkins launched Wolverhampton Tool Library with partners All Saints Action Network (ASAN) at their All Saints Road base.

Residents can borrow anything from power drills and screwdrivers to larger items like carpet cleaners and electrical saws, as well as garden tools to make their homes look great inside and out.

There’s a nominal subscription fee to join the Wolverhampton Tool Library, but users can access up to three tools for four days at a time, potentially saving hundreds of pounds on buying new equipment to improve their homes.

To celebrate the launch, the first 50 residents to sign up will receive their annual membership free of charge.  

ASAN’s talented volunteers have also made a number of wooden donation boxes, which will be located with City Homemakers partners across the city, for people to donate surplus tools they no longer require, but which are still in good working order.

See ASAN’s webpage for details of tools available and to sign up to the tool library.

Read the full media release.

Too Good Too Chuck - Essential Furniture

Too Good To Chuck is a great community initiative that enable household furniture to be reused, restored and recycled so it can be re-loved.

Donate:

You can donate you reusable and restorable furniture, crockery, and bikes at Household Waste and Recycling Centre (HWRC) at Shaw Road and Anchor Lane.

Access:

If you are a resident of Wolverhampton who would like to access pre-loved items through Too Good To Chuck, please complete the application form, which can be found in the Downloads section, and send it to  edbridgewood@gmail.com

Once application is received you should receive contact from the team within 72 hours.

You may be invited to the visit the TOO GOOD TO CHUCK delivery site in Wolverhampton to select your items.

Please note, you will be required to provide essential information to support your application.

The offer will be based on your personal circumstances, and you may be referred to an alternative offer to meet your need and requirements.

Your application will automatically opt you in and you will receive contact to support longer term financial wellbeing, and exploration of wider entitlements.

Spokes and Skills - Bike Access

Spokes and Skills is a six‑week bicycle repair and maintenance course, offering practical, hands‑on training to improve skills and confidence- and access to a Bike at the end!

What the Programme Includes

  • Bicycle repair and maintenance
  • Upcycling donated bikes  
  • Employability support  
  • Confidence‑building activities

Who Can Join

  • Open to Wolverhampton residents looking to gain practical or employment‑related skills.

Location  

  • Hope Community Project, The Astro, Long Ley, WV10 0HH

Contact

17779