Citizens of the EU or certain European countries who wish to remain in the UK must apply via the government’s EU settlement scheme. We provide a checking service for those who don't have access to the app.

We aren’t currently offering the the European settlement checking service (EUSS).
For more information please visit

What is the EU settlement scheme?

If you are a citizen of a country within the European Union, Norway, Iceland, Switzerland or Lichtenstein, and you wish to continue to live, work or study in the UK after June 2021; you will need to apply for settled or pre-settled status in the UK via the government’s EU settlement scheme’s app.

This service is available to resident citizens with a valid biometric passport, and to their non-EU citizen family members with a biometric UK residence card issued.
As part of the application process, you need to scan your ID on your phone or device.

How does the ID scanning service work?

If you do not have access to an Android device with near field communication (NFC), you can make an appointment to bring your passport or biometric residence card to us, where it can be scanned and verified for you. The purpose of the scan is to confirm your identity so that you will be able to make an application to the EU Settlement Scheme. You must not start your application before you attend your appointment. 

If you are eligible to apply for settled status and wish to book an appointment to use the EU Settlement Service, please contact us on 01902 551234.

Appointments available: 
Monday to Friday: 9.00am to 12:00pm

What do I need to bring?

You will need to bring a mobile phone that can receive texts or a device that can receive emails. You will also need to bring one of the biometric ID documents below so we can scan them. We cannot accept national identity cards.

  • EU biometric passport if you’re an EU citizen
  • UK residence card with a biometric chip if you’re the non-EU family member of an EU citizen
  • Provide a valid mobile telephone number. We need to send you an SMS text generated pin number during the appointment in order to proceed
  • Provide a valid email address. Once submitted, an email with instructions on how to complete your application will be sent to the email address you provide. You'll then complete your application yourself at a later time in line with the guidance provided on the email from UK Visas and Immigration (UKVI)

We will hand your ID documents back to you - there is no need to leave them with us.

How much does it cost?

There is no charge to apply for settled or pre-settled status.

The identity verification service offered by us if £14.00 per person, this fee has been set nationally on a cost recovery basis.

Payment will be required at your appointment.

What happens next?

Once we have scanned your ID documents you will need to start your application for EU settled status. If you have any questions about your application, please contact the EU settlement resolution centre