Benefits and Coronavirus Helpline - City of Wolverhampton Council

The helpline offers free and confidential advice and information across a whole range of Social Security Benefits including advice on what benefits you may apply for including Statutory Sick Pay, Employment and Support Allowance or Universal Credit. You can use the helpline to find out what (if any) impact the current situation may have on your existing benefits. You may be worried because you get Personal Independence Payment, Employment and Support Allowance or Universal Credit and have forms to complete or a medical to attend. The Helpline is open Monday to Friday between 10.00 am - 12.00 noon and 2.00 pm - 4.00 pm.


Citizens Advice - National Citizens Advice Line

Citizens Advice provide telephone advice on a wide range of issues, including benefits, debt, housing and employment. If someone is in crisis, they may contact Citizens Advice by texting their name, together with a brief message to the same number. Someone will then look to get back to them. If someone has debt issues (e.g. bailiff visits, magistrates court fines, rent or mortgage arrears or council tax arrears) then the number to ring is: 07850 209 529.  Alternatively, they may email: debtadvice@wolverhamptoncitizensadvice.com. If someone is in absolute crisis, for example, they are suffering domestic abuse then they should ring: 07525 844 112 or email: enquiries@wolverhamptoncitizensadvice.com.

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