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General Practice

There are 46 General Practices in the city of Wolverhampton, covering a population of 269,000. Each person should be registered with a local doctor known as a General Practitioner (GP). Each general practice ensures that there are enough doctors working in the practice for the needs of the people living in the area.

For detailed information, download: pdf icon General Practices in Wolverhampton [266kb]

Please click here to download a list of all pdf icon Wolverhampton GP practices [297kb] with their contact details.

What does your local general practice do?

General practice provides a wide range of medical services for managing health conditions affecting children and young people. Health conditions can be managed and supported by your GP who has experience of a broad range of medical conditions.

Sometimes your GP may request help and support from a specialist doctor or other health professional. This will involve a referral being made by your GP. Your practice will be the co-ordinating point for any specialist services that your child or young adult receives and your GP will receive information following hospital visits or from other agencies, such as health visitors, the Child and Family Service or Child and Adolescent Mental Health Services (CAMHS), who may be involved in a young person's care.

GP practices provide both urgent medical treatment (such as treatment for acute infections, or disturbances of bowel or bladder functions, or acute mental distress).They also manage long term conditions including, but not limited to conditions such as diabetes, hypothyroidism, cystic fibrosis, congenital heart disease and epilepsy.

A child or young person's medical care is often provided by a team working within the practice; including GPs, advanced nurse practitioners, practice nurses and healthcare assistants. In addition, health visitors, midwives and counsellors are often linked to surgeries and sometimes provide services from the practice premises. Although each practice offers general medical care, the range of services and how they are provided can differ between practices. Therefore, it is a good idea to ask for your GP practice leaflet or speak to a member of staff at the practice to find out what extra services they offer.

GP surgeries are open between 8.00am and 6.30pm, although some offer extended hours (this will be advertised in your leaflet at the practice and on the practice website). When the surgery is closed, patients can reach an emergency out of hours provider by calling 111.

You are free to change your child's GP practice at any time. If you move outside the area, you will need to register at a practice local to you. The medical records are transferred with your child when they move surgeries.

All GP practices have to be registered with the Care Quality Commission. As part of the registration process, they have to ensure that their services are accessible, by undertaking a Disability Discrimination Audit. This is an audit of access within their buildings to ensure fair and non-discriminatory access to patients with varying disability. Should any patients have difficulties in entering the buildings, practice staff will be on hand to help.

The Care Quality Commission (CQC) is responsible for registering and inspecting practices.

All practices are part of Wolverhampton Clinical Commissioning Group (WCCG), which supports its members to help them continuously improve the quality of their services.

NHS England commissions services from General Practices and is responsible for monitoring the contracts that it holds with the practices.

CQC registrations and inspections are available on the WCCG website. Patient satisfaction surveys are also available and NHS Choices publishes a wide variety of easily accessible practice information.

Visit www.cqc.org.uk to find out more.

Contact details...

Your usual first point of contact will be the practice receptionist who responds to telephone calls and works at the reception desk.

You can ask to speak to a doctor or nurse on the telephone if you need professional advice but do not need to book an appointment. You can also speak to the practice manager for further guidance on the services available.

 If you have questions or need further information contact:

NHS England
PO Box 16738
Redditch
Worcestershire B97 6PT

Tel: 0300 311 2233
Email: England.contactus@nhs.net

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