Bilston Health and Fitness Suite - Customer survey

In March, customers using the Health and Fitness Suite at Bilston Leisure Centre took part in the 2008 customer survey. It was found that:

92% of customers were very satisfied, or satisfeid, with the new FIT Customer Card scheme
95% of customers were very satisfied, or satisfied, with the guidance offered by 'fitness leaders'
92% of customers were very satisfied, or satisfied, with the welcome at Reception.

Improvements - Our aims

Provide customers with information on the benefits of the FIT Customer Card scheme.
Provide customers with health and fitness training plans.
Improve the information we provide customers at their induction session.
Explore options to improve the range of equipment available.

Thank you to all those who took time to take part in the survey.

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