Aldersley Health and Fitness Junction - Customer survey

In March, customers using the Health and Fitness Junction at Aldersley Leisure Village took part in the 2008 customer survey.  It was found that:

• 73% of customers were very satisfied, or satisfied, with the new FIT customer card scheme.
• 77% of customers were very satisfied, or satisfied, with the guidance offered by 'fitness leaders'.
• 76% of customers were very satisfied, or satisfied, with the standard of instruction.
• 86% of customers were very satisfied, or satisfied, with the welcome at Reception.

Improvements - Our aims

To improve the service at the Health and Fintness Junction, we will aim to:

• Provide customers with information on the benefits of the FIT Customer Card Scheme
• Provide customers with health and fitness training plans
• Improve the information we provide for customers at their induction session
• Explore options to improve the range of equipment available.

Thank you to all those who took time to take part in the survey.