Contacts - Housing and Council Tax Benefit 

Use the form below to contact us directly with enquiries about our service or to request forms.

Fill in your query in the box at the bottom of this page along with your contact details if you would like a reply.

Remember if you want us to post information to you then you must provide your full postal address.

You can also write to us at:

Benefits
PO Box 3300
Wolverhampton
West Midlands
WV1 1ZT

or call at any of the Benefit Reception points:

Civic Centre             
St Peter's Square      
Wolverhampton

Open: Monday- Thursday 8.30am-5pm

          Friday 8.30am - 4.30pm 

Benefits Reception
Alfred Squire Road, Wednesfield

Open: Monday - Friday 9am-1pm & 2pm-4pm

Benefits Reception

Bilston Town Hall, Church Street, Bilston

Open: Monday - Friday 9am-1pm & 2pm-4pm

or

Phone: 01902 551166

Email: citydirect@wolverhampton.gov.uk

 

If you are a landlord or an agent for a landlord, you can also enquire about Benefits issues relating to your tenants, or the amounts and times you will be paid Benefit if you are paid direct.

We can only give you information if your tenant has given us permission to do so.

If you wish to contact us for this information there is a special form for landlords available by clicking here. Complete the form and return it following the instructions given. A Customer Service Officer from City Direct will contact you by phone within two working days to update you.