Welfare rights
The council provides funding for a number of agencies to provide welfare rights advice. They include:
In addition, the council has its own welfare rights team to provide support to social work staff in meeting their community care responsibilities to vulnerable adults and their carers by promoting the take-up of benefits and maximising the incomes of those in need of social care services.
This support comprises training, information, advice, assistance, joint work and casework referrals (including representation at tribunals), as appropriate. The Welfare Rights Service is also responsible for devising and implementing take-up strategies aimed at promoting the take-up of benefits by users of home care, Supporting People and other services.
The service also produces a guide to benefit rates. This is available in PDF format below and contains the rates for 2009-10.
To request a hard copy of the Benefits Rates guide, please call us on 01902 553353.
Council tax benefit and housing benefit
Further advice is available about council tax benefit and/or housing benefit on our website.
Other benefits
Your initial point of contact with regard to all other benefits is JobCentre Plus at:
Molineux House
Temple Street
Wolverhampton
WV2 4AU
Phone: 01902 482000
Minicom: 01902 483007
It has full disabled access and a translator is available on request.
Alternatively, the Benefit Enquiry Line may be able to help you with enquiries. The helpline is free and gives information on all types of benefits. The lines are open between 8.30am and 6.30pm, from Monday to Friday and 9am to 1pm on Saturday. The number to call is:
Phone: 0800 882200
Minicom: 0800 243355
Some of the benefits you may wish to inquire about are:
- Attendance Allowance (65 years and over)
- Disability Living Allowance (under 65 years)
- Incapacity Benefit/Employment Support Allowance
- Pension Credit (60 years and over)
- Income Support (under 60 years)
Contact us
For more information contact us by either using our online form or by:
e-mail: socialservices@wolverhampton.gov.uk
Phone: 01902 551199
Minicom: 01902 555554