Social Services general information leaflets

Information for adults

• Access to your Social Services Files
• Adult abuse - protecting vulnerable adults
• Benefit rates
• Compliments, comments and complaints
• Adaptations to council houses - a guide for tenants with a disability
• Adaptations to private homes - a guide for owner occupiers with a disability
• Adaptations to private properties for people with disabilities - making your own choice
• A guide to carers allowance, Welfare Rights Service
• A guide to department for work and pensions (DWP) social fund, Welfare Rights Service
• A guide to pension credit, Welfare Rights Service
• Benefits take-up team, Welfare Rights Service
• Carelink - a comfort not a crisis
• Carelink - our promises to you, your promises to us
• Charges for home support services
• Community development work for older people
• Community welfare rights officers
• Direct payments from Adult Social Care services
• Fair Access to Care Services
• Finding a new home for tenants with a disability
• Going into a care home
• Help for deafblind people
• Help for people who are blind or visually impaired
• Harrowby/Patshull home care services
• Help for people who are deaf or hard of hearing/hearing impaired 
• Information for asylum seekers - welcome to Wolverhampton
• Live life to the full - a directory of services for older people
• Out of hours - the emergency social work service
• Social Services in Wolverhampton
• Support for people with physical disabilities
• Supporting people - information for the public
• Supporting people- fairer charging
• Telecare - alarm systems for vulnerable people and their carers
• Tenancy sustainment unit
• The EKTA centre - rehabilitation and day services for Asian elders  
• What is a community care assessment?
• Your guide to temporary accommodation - homeless services
• Your place - guide for young people to help them in their home

Information on resource centres

• Helping you to stay independent - rehabilitation units at resource centres for older people
• Blakenhall Resource Centre
• Blakenhall Resource Centre - day centre services
• Blakenhall Resource Centre - home care services
• Bradley Resource Centre
• Warstones Resource Centre
• Warstones Resource Centre  - Day care activities
• Woden Resource Centre
• Woden Resource Centre - drop in centre
• Woden Resource Centre - emergency assessment bed
• Woden Resource Centre -  respite unit for physically frail older people
• Woden Resource Centre - Wood End rehabilitation suite

Council-run residential homes for older people

• Merry Hill House residential home
• Nelson Mandela House residential home
• Underhill House residential home

Information for carers

• Carer's assessment - a brief guide
• Carer support in Wolverhampton
• Carer support - emergency card scheme
• Carer support - short term break

Information for people with learning disabilities

• Adult protection policy for people with a learning disability
• Better care higher standards
• Choosing a home for people with a learning disability
• Direct payments guide for people with a learning disability
• Ernest Bold Resource Centre - a guide for people with a learning disability 
• Helping you make the right choices - outreach services for people with learning disabilities
• Homes for adults with learning disabilities - a guide for carers and residents
• Home support plus 
• Learning Disability Team (adults) - how we can support you   
• Making a complaint for people with a learning disability
• Swanbank Resource Centre - a guide for people with a learning disability and their carers
• The way ahead - an Employment pathways team service for adults with a learning disability
• Employment pathways team - a service for adults with a learning disability

Information for people with mental health needs

• Guide to mental health resource centres
• Recovery House

Charters and booklets

• A change for the better - social care services for older people in Wolverhampton 
• Better care higher standards - Wolverhampton's local charter
• Summary of Better care higher standards 
• Summary of supporting carers in Wolverhampton 
• Supporting carers in Wolverhampton 

Information for children and their families

A general guide to children's services

• Adoption in Wolverhampton
• Becoming a volunteer
• Benefit guide for parents/carers of children under 17 with a disability
• Benefit guide for young people over 16 with disabilities at school or college
• Child protection conferences
• Child protection investigations
• Direct Payments explained for parents of disabled children  
• Fostering in Wolverhampton
• Helping disabled children and their families. Children With Disabilities Team
• Promises to children in care
• Short term break for carers of children with disabilities 
• The Child Protection Register
• The Family Support Service
• The Looked After Children Service
• What is an assessment - guide for children, young people and their families

How to order

Information is available on request in a variety of other languages, Braille, large print and audio tape.

If you require any copies of the above please contact us at the points below, giving details of the leaflets you want and your postal address:

Wolverhampton City Council
Social Services
Public information request
FREEPOST MID30466
Wolverhampton
WV1 1BR

e-mail: social.services@wolverhampton.gov.uk
Phone:  01902 555349

This information will be provided free for people who live in Wolverhampton.

If you do not live in Wolverhampton could you please tell us what your connection is to the city - for example do you have a relative or family member who lives in Wolverhampton who may need this information. There may be a small charge if we have to send information outside the city.

For other inquiries please ring 01902 556556. 

A Guide to the NHS

A fact sheet has been written by the Department of Health to explain the role of the UK health services to newly arrived asylum seekers.

The leaflet is available in many different languages.

To access the external site, please click here:

Please note this will take you out of the council website.