Social Care Programme
The Social Care Programme has seen staff working in both adults and children's social care embrace a new state-of-the-art computer system and new ways of working.
Both are designed to streamline and improve the service we offer to our customers.
Transforming the way we provide social care
We are investing £9.3million in the Social Care Programme which will make it easier for you and your family to access social care services and improve the way in which we support the community.
The new computer system, which is called CareFirst and has been supplied by OLM, one of the UK's leading social care technology companies, is designed to help care staff in both adults and children’s social care work more efficiently and flexibly.
A better and more responsive service
We are also changing the way we work to provide adults and children's social care services, including a new single point of access for all adult social care support. The benefits to you will include a better and more responsive service.
The first phase of Social Care Programme was launched at the end of May 2008, and there will be further developments over the coming months as we aim to improve our service to you still further.
To find out more about the changes affect our services, visit our dedicated pages for adult social care services and children's social care services.
Contact details
For more information contact us by either using our online form or by:
Adults
e-mail: socialservices@wolverhampton.gov.uk
Phone: 01902 551199
Minicom: 01902 555554
Children
e-mail: socialservices@wolverhampton.gov.uk
Phone:
- 01902 555392 (assessment and child protection)
- 01902 553100 (south west children and families team)
- 01902 551601 (south east children and families team)
- 01902 553166 (north east children and families team)
Minicom: 01902 555554