Feedback - Listening to your views
We believe it is important to listen to your views - it enables us to provide a high quality service.
We want to hear from you if have had a problem with our service or if you have received excellent service. We will always endeavour to put things right if we have made a mistake.
There are several ways you can comment on our service:
Informal comments:
- online
- by phone on (01902) 554545
- by completing a comment card available from the Civic Centre
- in person, to staff at the payments counter, ground floor, Civic Centre
Formal compliments or complaints
To make a formal compliment or complaints please use our compliments and complaints procedure.
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