City Direct

Find out more about the Council’s new contact centre that gives you fast access to a range of essential services.

If you have an enquiry, make a report or wish to request a council service, contact:

• E-mail: city.direct@wolverhampton.gov.uk (General enquiries)
• Phone: 01902 551155 (General enquiries)
• Phone: 01902 551166 (Housing or Council Tax Benefit)
• Phone: 01902 551177 (Election and Electoral Registration)
• Phone: 01902 551188 (Anti-Social Behaviour Reporting Line)
• Minicom: 01902 555554
• Fax: 01902 551195

We’ll get back to you as soon as we can.

Opening times

• Monday to Friday, 8am to 6pm
• Saturday, 9am to 2pm

Service standards

City Direct's service standards can be found here and we welcome your comments on it.  

Online services

You can also access many local services directly from this website - see the list of online services for more information.

Outside hours emergencies

For emergency calls outside these hours, you can call the Council’s 24 hour emergency out-of-hours service on:

• Phone: (01902) 552999

Remember, for information on all Council services, 24 hours a day, 365 days a year, you can visit use this website.

Summary of  service plan

City Direct's Service Plan summary for 2007/08 can be found here.