Customer services and feedback

For general enquiries about the Council and this website use our contact form.

Specific contacts

This section contains information on the Council's complaints and compliments procedure and the new arrangements surrounding the petition process.

If you are interested in becoming more involved in local democracy in Wolverhampton, see the Area Forum pages.

For information on consultation and participation work within the Council, and how you might get involved, check out the surveys section and E-consultation pages.

You can also find out more about the new City Direct call centre.

City Direct
	City Direct services City Direct opening hours Contacts - City Direct City Direct - Summary of Service Plan 2007/08 City Direct - Service Standards 2007(Draft)

Compliments and complaints (council)
	Local Government Ombudsman's annual letter 2007/08 Local Government Ombudsman's annual letter 2006/07 Local Government Ombudsman's annual letter 2005/06 Complaints - Frequently Asked Questions Making a compliment Compliment form Making a complaint Complaint form Social Services independent complaints review Compliments and complaints - Learning disabilities

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While every care has been taken in the compilation of this information, Wolverhampton City Council will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within these pages.

Links to external sites have been added for the convenience of users, but Wolverhampton City Council takes no responsibility for the content of such web sites.