Skip Navigation | Home | A to Z | News | Site Map | Contact Us | Jobs | Questions | Access Keys | Search | Complaints  
Wolverhampton City Council Home A to Z News Site Map Contact Us Jobs Questions Site Access  
Wolverhampton City Council Home A to Z News Site Map Contact Us Jobs Questions Site Access  
Animal fouling
 
Dead animals
 
Fly tipping
 
Graffiti
 
Grass cutting
 
Litter
 
Road spillages
 
Syringes
 
Vandalism
 

 

Summary of street care and cleaning response times

Further information about our response to reports and enquiries are listed below:

Dead animal

We will respond immediately when a hazard to pedestrians and other road users. If not, the response will be the same working day if possible, if not the next working day.

Back to top

Dog fouling, human excrement and other bodily fluids

We will respond immediately when a hazard to pedestrians and other road users. Otherwise the response will be the same working day if possible, if not the next working day.

Back to top

Gully cleansing

We will respond immediately when the road is flooded and a danger to motorists or property.

Otherwise the response will be within 5 working days.

Back to top

Leaves

We will respond to additional street cleansing requests within 5 working days.

When leaf fall is slippery and a hazard to road users and pedestrians the response will be immediate.

Back to top

Spillages (including debris from road traffic collisions) on the footway or highway

We will respond immediately when a hazard to pedestrians and other road users. If not the response will be the same working day if possible, if not the next working day.

Chemical spillages and other hazardous substances are dealt with by the West Midlands Fire Brigade or Environmental Agency.

Back to top

Street cleansing

We will respond to additional street cleansing requests the same working day if possible, if not the next working day.

Back to top

Street litter bins

Litter bins that are full will be emptied the same working day.

Litter bins that have been reported vandalised or damaged and are a hazard to pedestrians will be removed or made safe immediately otherwise they will be repaired or replaced within 2 weeks.

Requests for replacement or additional litter bins will be considered by us and residents in the immediate vicinity notified. Residents then have the opportunity to contact us and make comment before installation.

When approved New or Replacement litter bins will be installed within 2 weeks.

Back to top 

Syringes

When discarded on the footway, highway, public open space and residents front gardens we will respond immediately.

When the syringe is not an immediate danger to the public the response will be the same working day if possible, if not the next working day.

Back to top

Verges

We will respond to reports of overgrown grass verges within 5 working days.

Back to top.

 

 
 
 
 
Your council | Benefits | Business | Community and living | Education and learning | Environment | Health and social care | Housing | Jobs and careers | Leisure and culture | Policing and public safety | Transport and streets |
Top of Page

 
 
While every care has been taken in the compilation of this information, Wolverhampton City Council will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within these pages.

Links to external sites have been added for the convenience of users, but Wolverhampton City Council takes no responsibility for the content of such web sites.
Copyright © 2009 Wolverhampton City Council - Page reviewed 15 September 2009