Collection of bulky household items

We provide a collection service for certain household items such as:

mattresses
beds
settees
household furniture.

A basic charge of £15.45 is made for this service for up to five items. Collection will usually be made within 10 working days upon receipt of payment.

Price increases for collections

From 1 April 2008 we are increasing our collection price to £15.90.

Exemptions from payment

If you are in receipt of full Housing Council Tax rebates and allowances, you may be eligible for exemption from the above charges.

Organising a collection

Firstly, you will need to fill out a collection form, contact us to arrange a collection and make the correct payment to the Council

Collection form

The form can be obtained by clicking on the PDF icon below and printing out the form:

Alternatively, the form can be obtained:

by contacting City Direct
from the Civic Centre
from your local housing office.

Complete the form, clearly stating the items for collection and return with the correct payment to:

Payments In Cashiers
Resources and Support
Wolverhampton City Council
Ground Floor, Civic Centre
St Peter's Square
Wolverhampton
WV1 1RL

Opening times

The Payments In Cashier desks are open:

Monday to Thursday, 8.30am to 4.45pm
Friday, 8.30am to 4.15pm

Phone payments

Payments can also be taken over the phone for credit/debit cards. Call Banking and Cashiering Services on Phone: (01902) 551119 with your card number and details of the items for collection.

Once payment has been received in full by the council, arrangements will be made for the collection of your items.

Making items available for collection

When you have been advised or have agreed a collection date with the Council, ensure that only the items requested for collection are available outside. Items left for collection need to be on the front of your property and easy to access.

Requesting this service

To request this service or for more information, contact City Direct (01902) 551155.