Wolverhampton Parent Partnership Service

The Wolverhampton Parent Partnership Service (WPPS) provides information, advice and support for parents and carers of children with special educational needs.

The neutral and confidential service we offer can help parents and carers become more actively involved in discussions and decisions relating to their child's individual needs. Through our support, parents and carers feel more able to work closely with their child's school and other professionals supporting their child's educational development, to ensure they reach their full potential.

The Parent Partnership Service also hosts the School Choice Advice Service. This confidential service offers impartial information and advice to ANY parent or carer whose child is moving from Primary to Secondary school. Click here to find out more.

Why may parents and carers need to contact the Parent Partnership Service?

We can help you if you have concerns about your child's education by providing neutral information and advice to help you work in partnership with your child's school and the Local Authority (LA) to ensure your child's individual needs are met. Can we help you?

Do you have a child with special educational needs?
Do you have concerns about your child's progress at school?
Do you feel that nobody is listening to your concerns?
Is your child going through the statutory assessment process?
Does your child have a statement of special educational needs?
Do you need help to understand how schools and the LA support your child's individual learning needs?
Do you need information about special educational needs and/or disabilities?
Is your child at risk of exclusion or have they been excluded from school?

Exclusion information and advice for parents and carers

Exclusion Helpline: 01902 555860

Our confidential service offers neutral information and advice to help you work with your child's school if your child: -

has been excluded from school, either for a fixed period or permanently
is experiencing difficulties at school that put them at risk of being excluded
is sometimes sent home from school to 'cool off'
is on a modified timetable.

We will help you be involved in any discussions and related decisions that may affect your child's education.

For further information you can visit the following sites:

View/download the DCSF 2008 Exclusion Guidance here.

Information is also available from the Teachernet website.

What does Wolverhampton Parent Partnership Service provide for parents and carers?

The Parent Partnership Service is a vital source of information and support for local parents and carers whose children are identified as having special educational needs or where there are concerns about their progress in school. Parents and carers need to be aware of their rights in their children's education and know where to access help and information.

It is recognised that parents and carers play an important role in their children's education. They know their children better than anyone and the best results are achieved for their children when they are involved.

To help parents and carers be involved they can access information and individual support from our team of Parent Partnership Officers. The type of support available includes:

Parent helpline: 01902 556945
Individual support for parents and carers.
Telephone helpline
Exclusion helpline
Neutral and confidential advice
Preparation for school meetings
Support at school meetings
Help with letter and report writing
Special educational needs and disability information
A listening ear
Support throughout the statutory assessment process
Information leaflets
WPPS termly newsletter. To download current and previous issues of the Wolverhampton Parent Partnership Service newsletters view the Newsletters page
Parent support groups and workshops
Details of special education provision in Wolverhampton
SEN and disability information
Information of special educational needs disagreement resolution.

Statutory guidance on Special Educational Needs and disability

Disability Discrimination Act 1995

Useful contacts

There are various sources of information, support and advice relating to children with special educational needs and/or disabilities.

This list is not exhaustive but hopefully will sign-post parents and carers to organisations and services that will help them support their children's development.

Local and Regional Contacts

AFASIC (ASSOCIATION FOR ALL SPEECH IMPAIRED CHILDREN)
Helpline: 08453 555577
Website: http://www.afasic.org.uk/

AUTISM WEST MIDLANDS
18 Highfield Road, Edgbaston
Birmingham B15 3DU
Tel: 0121 450 7582
E-mail: info@autismwestmidlands.org.uk
Website: http://www.autismwestmidlands.org.uk/

BEACON CENTRE FOR THE BLIND
Wolverhampton Road East
Wolverhampton
WV4 6AZ
Tel: 01902 880111
E-mail: enquiries@beacon4blind.co.uk
Website: http://www.beacon4blind.co.uk/

CARERS SUPPORT TEAM

Carer Support
Adults and Community
Wolverhampton City Council
Blossoms Fold
off North Street
Wolverhampton
WV1 4HJ
E-mail: carer.support@wolverhampton.gov.uk
Phone: 01902 553409

CHILD AND FAMILY The Gem Centre, Bentley Bridge Business Park, Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG
Tel: 01902 444021

CHILDREN'S NURSING SERVICE
The Gem Centre, Bentley Bridge Business Park, Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG Tel: 01902 444700

CHILDREN'S OCCUPATIONAL THERAPY/PHYSIO THERAPY The Gem Centre, Bently Bridge Business Park, Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG Tel: 01902 444272

COMMUNITY LEARNING DISABILITY TEAM CHILDREN AND ADOLESCENTS
First Floor,Rooms 101-103
Bond House, Bond Street,
Wolverhampton WV2 4AX
Tel: 01902 444706

CONTACT A FAMILY (WEST MIDLANDS)
Prospect Hall, 12 College Walk, Selly Oak, Birmingham, B29 6LE
Tel: 0121 415 4624
Freephone Helpline: 0808 808 3555 (M-F 10am-4pm)
E-mail: westmids@cafamily.org.uk
Website: http://www.cafamily.org.uk/

DYSLEXIA SUPPORT (FOR ADULTS & FAMILIES)
City of Wolverhampton College
School of Basic Education
Bilston Campus, Wellington Road
Bilston WV14 6BT
Tel: 01902 821068 or
821115 (Faculty Office No)

DYSPRAXIA SUPPORT GROUP
Children’s Occupational Therapy Department
c/o The Gem Centre, Bentley Bridge Business Park, Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG
Tel: 01902 444253 or 444272

HEALTH AND COMMUNITY CARE INFORMATION SERVICE
10 King Street
Wolverhampton, WV1 1ST
Tel: 01902 830100

LOOK: FAMILIES WITH VISUALLY IMPAIRED CHILDREN
Head office no: 0121 428 5038
E-mail: office@look-uk.org
Website: http://www.look-uk.org/

MENCAP LEISURE DEVELOPMENT PROJECT
Wolverhampton Science Park, Technology Centre, Glaiser Drive, Wolverhampton, West Midlands, WV10 9RU. Telephone: 01902 824301 E-mail: anne.humphrey-jones@mencap.org.uk

NEUROFIBROMATOSIS ASSOCIATION (WEST MIDLANDS REGION)
West Midlands Clinical Genetics Unit
Birmingham Women’s Hospital
Edgbaston, Birmingham B15 2TG
Tel: 0121 607 4771
E-mail: nfa@zetnet.co.uk
Website: http://www.nfauk.org/

ONE VOICE (Disability Support)
Regent House, Bath Avenue
Wolverhampton WV1 4EG
Tel: 01902 810016
E-mail: mail@1voice.org.uk
Website: http://www.1voice.org.uk/

RING AND RIDE (WEST MIDLANDS SPECIAL NEEDS TRANSPORT)
Sidney Street
Wolverhampton WV2 4HH
Tel: 01902 421515
E-mail: wolverhampton@ringandride.org

SENSE WEST
(Services for people with deafblindness and associated disabilities)
9a Birkdale Avenue
Off Heeley Road, Selly Oak
Birmingham B29 6UB
Tel: 0121 415 2720
E-mail: westenquiries@sense.org.uk Website: http://www.sense.org.uk/

SICKLE CELL AND THALASSAEMIA SUPPORT GROUP
St John’s House
St John’s Square
Wolverhampton WV2 4BH
Tel: 01902 444076/77
E-mail: wtonsctsp@lineone.net
Website: http://www.sctsp.org.uk/

SPEECH AND LANGUAGE THERAPY The Gem Centre, Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG Tel: 01902 444442

SPECIAL NEEDS EARLY YEARS SERVICE Tel: 01902 558406

SUPPORT GROUP FOR VISUALLY IMPAIRED CHILDREN
Jennie Lee Centre
Lichfield Road, Wednesfield
Wolverhampton WV11 3HT
Tel: 01902 555938

WOLVERHAMPTON AD/HD FAMILY SUPPORT GROUP
Tel: 07949 809458
E-mail: mailto:adhdsupportgroup@blueyonder.co.uk

WOLVERHAMPTON FAMILY INFORMATION SERVICE
10 King Street
Wolverhampton WV1 1ST
Tel: 01902 574242 or
Freephone 0800 294 9939
E-mail: enquiries@wolvesfis.com
Website: http://www.wolvesfis.com

WOLVERHAMPTON & DISTRICT DEAF CHILDREN’S SOCIETY
Jennie Lee Centre
Lichfield Road, Wednesfield
Wolverhampton WV11 3HT
Tel: 01902 555936 or 555945 (voice)

WOLVERHAMPTON MULTI-HANDICAP CARE AND
RELIEF SERVICE
Easterling House
Hilton Street, Springfield
Wolverhampton, WV10 OLF
Tel: 01902 453700
(9am-3pm weekdays)

National Contacts

A.C.T. (Association for Children with Life Threatening or Terminal Conditions and Their Families)
Orchard House, Orchard Lane
Bristol BS1 5DT
Tel: Information 0117 922 1556
E-mail: info@act.org.uk
Website: http://www.act.org.uk/

ADVISORY CENTRE FOR EDUCATION (ACE) LTD
1c Aberdeen Studios
22 Highbury Grove
London N5 2DQ
Tel: Freephone 0808 800 5793 (Mon-Fri 2-5pm)
Exclusion advice: 020 7704 9822
Website: http://www.ace-ed.org.uk/

ASSOCIATION FOR SPINA BIFIDA & HYDROCEPHALUS (ASBAH)
Asbah House
42 Park Road
Peterborough PE1 2UQ
Tel: 01733 555988
E-mail: postmaster@asbah.org
Website: http://www.asbah.org/

BRITISH DYSLEXIA ASSOCIATION
98 London Road
Reading
Berkshire RG1 5AU
Tel: Helpline 0118 966 8271
E-mail: info@dyslexiahelp-bda.demon.co.uk
Website: http://www.bdadyslexia.org.uk

BRITTLE BONE SOCIETY
30 Guthrie Street
Dundee DD1 5BS
Freephone Advice Line: 08000 282459
E-mail: bbs@brittlebone.org.uk
Website: http://www.brittlebone.org.

CARERS UK
20 Great Dover St, London, SE1 4LX
Tel: CarersLine 0808 808 7777 (Wed &
Thurs 10-12noon and 2-4pm)
E-mail: info@ukcarers.org
Website: http://www.carersuk.org/Home

CHILDREN’S CHRONIC ARTHRITIS ASSOCIATION
Ground Floor Office, Amber Gate
City Walls Road
Worcester WR1 2AH
Tel: 01905 745595
E-mail: info@ccaa.org.uk
Website: www.ccaa.org.uk

deafPLUS (Deaf Hearing Integration)
Sandwill Deaf Community Assoc, Dagger Lane, West Bromwich, West Midlands, B71 4BB Voice: 0121 525 5347
Text: 0121 415 5900
E-mail: midlands@deafPLUS.org
Website: http://www.deafplus.org/

DOWN’S SYNDROME ASSOCIATION
Langdon Down Centre
2A Langdon Park
Teddington TW11 9PS
Tel: 0845 230 0372
E-mail: info@downs-syndrome.org.uk
Website: http://www.downs-syndrome.org.uk/

DYSPRAXIA FOUNDATION
8 West Alley
Hitcham, Herts SG5 1EG
Tel: 01462 454986
(Mon-Fri 10am-2pm)
E-mail: mailto:dyspraxia@dyspraxiafoundation.org.uk
Website: http://www.dyspraxiafoundation.org.uk/

EATING DISORDERS ASSOCIATION
First Floor, Wensum House
103 Prince of Wales Road
Norwich NR1 1DW
Tel: Helpline 0845 634 1414 (Weekdays, 8.30am-8.30pm)
E-mail: help@b-eat.co.uk
Website: http://www.b-eat.co.uk

EPILEPSY ACTION
New Anstey House
Gate Way Drive, Yeadon
Leeds LS19 7XY
Tel: 0113 210 8800
Freephone Helpline: 0808 800 5050
(Mon-Thu 9am-4.30pm, Fri 9am-4pm)
E-mail: helpline@epilepsy.org.uk
Website: http://www.epilepsy.org.uk/

HEADWAY (WEST MIDLANDS) LTD
Main Office, 1st Floor
142 Alcester Road
Birmingham B13 8HS
Tel: Helpline 0121 442 4671
E-mail: enquiries@headway-wm.org.uk

HEMIHELP
Camelford House, 89 Albert Embankment, London, SE1 7TP
Tel: Helpline 0845 123 2372
E-mail: support@hemihelp.org.uk
Website: http://www.hemihelp.org.uk/

HYPERACTIVE CHILDREN’S SUPPORT GROUP
71 Whyke Lane, Chichester
West Sussex PO19 7PD
Tel: 01243 3539966 (Mon-Fri 10am-1pm)
E-mail: hacsg@hacsg.org.uk
Website: http://www.hacsg.org.uk/

I CAN (Helps Children Communicate)
8 Wakley Street, London, EC1V 7QE
Tel: 0207 843 2550
E-mail: info@ican.org.uk
Website: http://www.talkingpoint.org.uk/

IPSEA (Independent Panel for Special Education Advice)
6 Carlow Mews
Woodbridge
Suffolk IP12 1EA
Freephone: 0800 0184 016
Website: http://www.ipsea.org.uk/

MAKATON VOCABULARY DEVELOPMENT PROJECT
31 Firwood Drive, Camberley
Surrey GU15 3QD
Tel: 01276 61390
E-mail: mvdp@makaton.org
Website: http://www.makaton.org/

MENCAP DISTRICT CENTRE
38 Lysways Street
Walsall, WS1 3AQ
Tel: 01922 746079
E-mail: pam.johnson@mencap.org.uk

MENCAP (NATIONAL CENTRE)
123 Golden Lane
London EC1Y ORT
Tel: Helpline 0808 808 1111 (M-F 9am-5pm)
E-mail: help@mencap.org.uk
Website: http://www.mencap.org.uk/

MUSCULAR DYSTROPHY CAMPAIGN
7-11 Prescott Place
London SW4 6BS
Tel: 020 7720 8055
E-mail: info@muscular-dystrophy.org
Website: http://www.muscular-dystrophy.org/

ME (MYALGIC ENCEPHALOPATHY) ASSOCIATION
4 Top Angel
Buckingham Industrial Park
Buckingham MK18 1TH
Tel: ME CONNECT 0870 444 1835 (Mon-Sun 10-12noon, 2-4pm, 7-9pm)
E-mail: meconnect@meassociation.org.uk
Website: http://www.meassociation.org.uk/

NATIONAL ASSOCIATION FOR GIFTED CHILDREN
Suite 14, Challenge House
Sherwood Drive, Bletchley
Milton Keynes MK6 3DP
Tel: 0870 7703217
E-mail: amazingchildren@nagcbritain.org.uk
Website: http://www.nagcbritain.org.uk/

NATIONAL ASSOCIATION OF TOY AND LEISURE LIBRARIES
68 Church Way
London NW1 1LT
Tel: Helpline 020 7255 4616
E-mail: admin@playmatters.co.uk
Website: http://www.natll.org.uk/

NATIONAL ASTHMA CAMPAIGN
Providence House
Providence Place
London N1 ONT
Tel: Helpline 0845 701 02 03
(Mon-Fri 9am-5pm)
Website: http://www.asthma.org.uk/

NATIONAL AUTISTIC SOCIETY
393 City Road
London EC1V ING
Tel: Helpline 0845 070 4004 (M-F 10am-4pm)
E-mail: autismhelpline@nas.org.uk
Website: http://www.nas.org.uk/

NATIONAL DEAF CHILDREN’S SOCIETY
15 Dufferin Street
London EC1Y 8UR
Tel: Helpline 0808 800 8880 (voice & text)
(Mon-Fri 10am-5pm)
E-mail: helpline@ndcs.org.uk
Website: http://www.ndcs.org.uk/

NATIONAL ECZEMA SOCIETY
Hill House, Highgate Hill
London, N19 5NA
Tel: Helpline 0870 241 3604 (M-F 8am-8pm)
E-mail: helpline@eczema.org
Website: http://www.eczema.org/

NATIONAL PORTAGE ASSOCIATION
West Birmingham Portage Service, 8a The Gardens, Fentham Road, Erdington, Birmingham, B23 6AG
Tel: 0121 303 0183
E-mail: npa@portageuk.freeserve.co.uk
Website: http://www.portage.org.uk/

NETWORK 81
1-7 Woodfield Terrace, Chapel Hill Stansted, Essex CM24 8AJ
Tel: Helpline 0870 770 3306 (Weekdays 10am - 2pm)
E-mail: network81@tesco.net
Website: http://www.network81.org/

NEUROFIBROMATOSIS ASSOCIATION
Quayside House, 38 High Street
Kingston on Thames KT1 1HL
Tel: Helpline 020 8439 1234
E-mail: info@nfauk.org
Website: http://www.nfauk.org/

PARENTLINE PLUS
520 Highgate Studios
53-79 Highgate Road
London NW5 1TL
Tel: Helpline 0808 800 2222
Textphone: 0800 783 6783
Website: http://www.parentlineplus.org.uk/

RATHBONE TRAINING ASIAN EDUCATION ADVICE LINE
Churchgate House
56 Oxford Street
Manchester M1 6EU
Tel: Helpline 0800 731 5321
E-mail: advice@rathbonetraining.co.uk
Website: http://www.rathboneuk.org

ROYAL NATIONAL INSTITUTE FOR THE BLIND Education and Employment West Midlands
58-72 John Bright Street
Birmingham B1 1BN
Tel: 0121 665 4200
E-mail annie.bearfield@rnib.org.uk

SCOPE (CEREBRAL PALSY HELPLINE)
PO Box 833
Milton Keynes MK12 5NY
Tel: 0808 800 3333 (freephone for clients and enquiries)
E-mail: cphelpline@scope.org.uk
Website: http://www.scope.org.uk/

SICKLE CELL SOCIETY
54 Station Road,
London NW10 4UA
Tel: Helpline 0208 961 7795
E-mail: info@sicklecellsociety.org
Website: http://www.sicklecellsociety.org/

STEPS Association for Children with Lower Limb Abnormalities
Steps, Warrington Lane, Lymm
Cheshire WA13 OLP
Tel: Helpline 0871 7170044
E-mail: info@steps-charity.org.uk
Website: http://www.steps-charity.org.uk/

TUBEROUS SCLEROSIS ASSOCIATION
PO Box 12979,
Barnt Green, Birmingham, B45 5AN
Tel: 0121 445 6970
Website: http://www.tuberous-sclerosis.org/

VISION AID
106 Junction Road
Deane, Bolton BL3 4NE
Tel: 01204 64265
E-mail: visionaid@charity.vfree.com

Contact us

For more information you can contact us using our online form or by:

Parent Helpline: 01902 556945
Exclusion Helpline: 01902 555860
School Choice Advice Helpline: 01902 550941
Fax: 01902 446272
email: ppservice@wolverhampton.gov.uk

Write to:

Wolverhampton Parent Partnership Service, The Gem Centre, Neachells Lane, Wolverhampton, WV11 3PG