Consumer advice
Money advice
Consumer Direct
Consumer Direct is an online and telephone service offering information and advice on consumer issues.
Consumer Direct provide clear practical advice and information to help you resolve problems with suppliers of goods or services. From overcharging to faulty goods, dodgy workmanship to reporting dishonest traders and scams, trained advisers are ready to help.
The Consumer Direct website also provides information and advice on your legal rights and provides several template letters for you to use.
Contacts
Consumer Direct is open at the following times:
8am to 6:30pm Monday to Friday
9am to 1pm Saturday
Closed on bank holidays and public holidays
Website: http://www.consumerdirect.gov.uk
Phone: 08454 040506
Minicom: 08451 281384