Consumer rights
The DTI have produced specific guidance for traders on laws relating to consumer rights. Please click on the following links to access the guidance:
For general information on what laws exist to protect consumers when buying goods and services, please refer to Consumer Direct.
Guidance leaflets for businesses on consumers rights and other areas are also available on the Trading Standards Central website.
Contact details and further information
If you have any queries or if you would like further information, please contact us. |