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Standards of service
 

 

Business Rates opening hours and contact details

Opening hours

  • Monday to Thursday, 8.30am to 5.00pm
  • Friday, 8.30am to 4.30pm

Bank Holiday closures

The Local Taxes Division will be closed on the following days:   

  • 24, 25, 26 December 2008
  • 1 January 2009

If you contact the office on these days, you will be able to leave a voice mail message and your call will be returned the next working day.

In person

Enquiries about Business Rates can be made in the Civic Centre at the:

Council Tax and Business Rates Reception 12
First Floor
Civic Centre
St. Peter's Square
Wolverhampton
WV1 1RL

Rating Valuations

For enquiries and further information about rating valuations, contact:

Valuation Office Agency
Crown House
Birch Street
Wolverhampton
WV1 4DS
 
Phone: (01902) 438300
Fax: (01902) 438399

E-mail: westmidlandsgroup.vo@voa.gsi.gov.uk
Website: http://www.voa.gov.uk

Opening Hours: Monday to Friday 9.00am to 4.30pm

In writing

Letters should be addressed to:

Local Taxes Division
Wolverhampton City Council
P.O. Box 250
Wolverhampton
WV2 1AX

Please quote your account number and your contact details.

Making Payments by post

If you wish to pay your Business Rates by post, cheques and postal orders should be sent to:

Banking Services
Wolverhampton City Council
P.O. Box 260
Wolverhampton
WV1 1RZ

Cheques and postal orders should be made payable to Wolverhampton City Council. Please write your name, address and Business Rates account number on the back.

Do not send cash through the post.

By Telephone

Enquiries about Business Rates can be made by telephone by calling:

Phone: (01902) 555802

If you call out of hours our voice mail service will take your message. When leaving your message please state your:

  • full name
  • address
  • telephone number
  • account number
  • brief description of your enquiry.

A member of staff will call you back on the next working day.

By Fax

Enquiries can be made by sending a fax to:

Fax: (01902) 555885

If you send a fax enquiry, please ensure you state your:

  • full name
  • address
  • telephone number
  • account number
  • brief description of your enquiry.

By Minicom

A Minicom enquiry service is available for persons with impaired hearing. Typetalk and National Interpreting Services are also available.

Minicom: (01902) 554496

Online

e mail: business.rates@wolverhampton.gov.uk

Please use the Contact Us form to contact us with your enquiry.

 
 
 
 
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While every care has been taken in the compilation of this information, Wolverhampton City Council will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within these pages.

Links to external sites have been added for the convenience of users, but Wolverhampton City Council takes no responsibility for the content of such web sites.
Copyright © 2008 Wolverhampton City Council - Page reviewed 26 August 2008