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My domestic bin has not been collected - who do I contact?

You can report a missed bin online.

It may have been missed because:

  • it was not out by 7am
  • the bin is too heavy
  • the bin lid not fully closed
  • the recycling bin was contaminated with items such as plastic bags/black bin bags, nappies, food waste, electrical items or textiles

You can report a missed bin online:

How long will it take to be collected?

If there are no issues with the reason its not been missed then allow 2 days for the collection.

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