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Health Visiting Service

Health visitors offer advice and support in relation to family health needs and child health promotion to all families with pre-school children up to five years old.

For detailed information download: pdf icon Health Visiting Service [281kb] or read our pdf icon Health Visitor Factsheet [24kb]

This includes:

  • Baby clinics for support and assessment
  • Neonatal hearing screening
  • Smoking cessation advice
  • Breastfeeding support
  • Home safety / accident prevention
  • Advice on sleeping disorders
  • Supportive development care of your child.

Families that require some extra support will have an Early Years assessment. This assessment may identify a family as having 'Increased Needs' which simply means the Health Visitor may help by:

  • Referring families to specialists such as speech and language therapists
  • arranging access to support groups, such as those provided by Sure Start children's centres
  • organising practical support - for example working with a nursery nurse on the importance of play
  • providing access to a Child Development Centre.

A Child Development Centre provides support and treatment for children whose development may be delayed.

All children are offered the universal healthy child programme which includes a 2 year development review using the Ages and Stages assessment with follow-up if required.

At 2-3 years, children's care should be delivered by early years' services, for example Children's Centres/Early Learning Centres. Along with support from Health Visitors who will promote support to the Children's Centres around child health and maintaining healthy lifestyles, nutrition, active play and accident prevention.

Health visitors will work in partnership between agencies and other practitioners, for example GPs to ensure that the health needs of children are maintained.

Some children who are considered to have additional needs will be monitored by the Health Visiting Service with visits and signposting to other services where appropriate, for example a Child Development Centre or group-based parenting programmes.

All children are handed to the School Nursing Service from the age of 4-5 years.

Your Health Visitor will regularly visit you in your own home to ensure that the service is fully accessible. When you visit a General Practitioner-based (GP) Health Visitor Clinic there will be full disabled access as there is at the Gem Centre.

If you feel your access needs are not going to be met by these arrangements you can inform your Midwife or Health Visitor and they will make all necessary arrangements to ensure that you can be seen.

The service is monitored internally by NHS England and Royal Wolverhampton Hospitals Trust (UK), (RWHT) board who receive data on our Key Performance Indicators.  How the service is doing is communicated via the Service Lead and Team Leaders to staff.

Contact details

First point of contact would be the Health Visitor's team leaders on (ex 4161) via the Gem Centre 01902 444700

Your Health Visitors details are in your Personal Child Health Record (Red Book) or you can contact the Health Visiting teams based in the following areas:

The Berries Children's Centre(01902) 444674 / 444713
Bilston Children's Centre(01902) 444364 / 444111
The Children's Village(01902) 444650 / 444103
The Dove Children's Centre(01902) 444927 / 444928
Rainbows Children's Centre(01902) 444593
Warstones(01902) 4446017 / 444914
Whitmore Reans Children's Centre(01902) 444364 / 444468
Windsor Children's Centre(01902) 442572 / 444692

The Health Visiting Service Manager can also be contacted directly:

The Gem Centre
Neachells Lane
WV11 8PG

Telephone Number: 01902 446 642